Amazon
HR Specialist UK - Fixed Term Contract ( 6 months), Global Medical Accommodations
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Description
Please note this is a 6-month contract role and you have to be based onsite in the UK Corporate office.
Please submit your CV in English.
The Role
The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation/ workplace adjustments process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.
Key Job Responsibilities
- Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
- Serve as a subject matter expert on the accommodations process as well as on the Equality Act
- Coordinate the accommodation process and provide end-to-end case management
- Collaborate with Stakeholders to determine and finalize accommodation approval/denials
- Collaborate with leave of absence case managers
- Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
- Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
- Direct employees to the appropriate resource for answers
- Maintain a high volume case load
- Maintain system records to ensure accurate and timely information/documentation
- Provide training for employees, managers, HR and others in DLS
- Adhere to internal SLAs and quality standards
- Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
- Participate in other activities and projects within the DLS program
- Maintain regular, reliable and timely attendance
- Perform other duties as assigned
- Ability to travel as appropriate
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Basic Qualifications
- Experience with Microsoft Word, Excel, and PowerPoint
- Experience in Human Resources or related field
- Relevant experience providing support to employees on benefits and interacting human resources, or employee relations functions and stakeholders
- Highly proficient in spoken and written English (C1 CEFR)
- Understanding of the Equality Act
- Ability to travel to sites when necessary
Preferred Qualifications
- Experience with end-to-end ownership of major project deliverables
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Evidence of ability to work with all levels of business
- Evidence of ability to prioritize, manage and complete work/projects with tight deadlines.
- Strong analytical and critical thinking skills
- Evidence of ability to build strong relationships and influence others while working in a cross functional environment
- Excellent customer service and communication skills, both verbal and in writing
- Ability to thrive in a dynamic, growing environment with minimal direct supervision
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About Amazon
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
Amazon UK Services Ltd.
Job ID
A10460919
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