About Specialist Passenger Solutions (SPS)

At Specialist Passenger Solutions (SPS) we are dedicated to providing the perfect journey. SPS was formed in 2016 and serves the passenger transport needs of the EDF Nuclear Project at Hinkley Point C (HPC) in Bridgwater, the largest construction project in Europe. We are the only transport provider for the thousands of people who go to the construction site daily to work or visit. We are now bringing this experience to Sizewell C in Suffolk, providing safe, reliable, and efficient transport for its workforce. We are first and foremost a people business with our colleagues and clients at our heart. We bring together an exceptional mix of people to provide specialist passenger transport solutions, delivering excellence in all that we do. We continue to invest in our people, our services and state-of-the-art technology as we look to improve our customers’ experiences. Our drivers undergo rigorous training focused on safety, responsibility, and customer service, ensuring those on board have an enjoyable journey.

SPS is a division of First Bus.

Role Overview

You'll manage onboarding, maintain employee records, prepare HR documentation, and support managers and colleagues with HR queries, ensuring processes are efficient and compliant.

This is an excellent opportunity for a highly organised and people-focused professional who enjoys building relationships, delivering outstanding service, and contributing to a supportive and high-performing workplace culture.

Key Responsibilities

• Manage onboarding, maintain employee records, prepare HR documentation, and support managers and colleagues with HR queries, ensuring processes are efficient and compliant.
• Support the delivery of key People processes, including payroll administration, employee relations activities, absence management, and maintaining accurate HR records.
• Provide guidance and administrative support to managers on HR policies, procedures, performance management, disciplinary, grievance, and investigation processes.
• Coordinate training, development, and Academy initiatives, ensuring managers and employees have access to up-to-date resources and learning opportunities.
• Assist with the creation, review, and maintenance of HR documentation, policies, and the employee handbook, ensuring compliance with employment legislation and GDPR requirements.
• Build positive working relationships across the organisation, supporting employee engagement initiatives and helping to identify and address people-related issues.
• Contribute to the delivery of the People Strategy by supporting projects, succession planning activities, and continuous improvement of HR processes and practices.