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Job Description
HR Operations
- Manage full employee life cycle across London office and UK&US retail stores, including recruitment, onboarding & offboarding and payroll.
- Maintain employee records and HR systems, including EHR and Sage.
Office and Administration Management
- Manage local HR and administration policies, company records, licenses, fixed assets and office procedures.
- Prepare and monitor the annual administration budget, purchasing, expenses and supplier coordination.
- Oversee daily office operations, important visits and external communications.
HR Business Partnering
- Partner with Design, Retail, Brand and other teams on recruitment, workforce planning, performance and employee engagement.
- Identify organizational and people-related challenges and provide practical, commercially focused solutions.
- Deliver head office strategies into locally relevant actions and provide local insights to support decision-making.
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Employee Relations and Compliance
- Manage performance or related complex employee relations matters.
- Provide guidance on UK&US employment law, payroll compliance, immigration and visa-related matters.
- Ensure head office policies are locally compliant and engage external advisers when support is required.
Finance and Employee Engagement Support
- Arrange approved banking payments and coordinate with Finance team.
- Manage reimbursement and payment approval processes.
- Organize employee training, engaging activities and team-building events.
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Requirements
- Bachelor’s degree or above, preferably in Human Resources, Business Administration or Law.
- At least five years of HR and office operations experience, supporting international or cross-functional teams.
- Strong knowledge of UK&US employment law, payroll, taxation and compliance, with hands-on experience of Sage and managing HMRC-related processes.
- Experience in fast fashion, retail businesses is preferred.
- Fluent in English and Mandarin, with strong business partnering, stakeholder management and problem-solving skills.
- Proactive, trustworthy and target driven.
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Jessica, London
Skills
Human Resources
Office Management
Employee Relations
Compliance
Payroll
Recruitment
Onboarding
Offboarding
Performance Management
Stakeholder Management
Problem Solving
Budget Management
Training
Team Building
Communication
Fast Fashion
Location