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HRBP, Production
Job Title: HRBP, Production
Reports To: VP of HR
Working Hours: 9:30am – 5:30pm
Place of Work: UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU
Other: Full Time - (Hybrid) 3 days on site / 2 WFH
ABOUT RWS GLOBAL
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products, and more.
RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK, serving its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts, and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers, and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes, and more. For more information, visit rwsglobal.com.
Role Overview
The HR Business Partner (HRBP) serves as the primary People & Culture partner for RWS Global's production businesses, including Land, Sea, and Sports. Working across multiple countries and time zones, this role partners closely with business leaders to support a diverse workforce spanning corporate, operational, creative, and production talent, including salaried, hourly, and fixed-term employees. This role partners closely with People Operations, who own core process execution and systems, allowing the HRBP to focus on advisory, employee relations, and organizational effectiveness work.
This is a hands-on, high-impact role. It balances employee relations, coaching, and day-to-day support with shaping the people strategy that enables Land, Sea, and Sports to scale.
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Key Responsibilities
Business Partnership
- Build trusted relationships with leaders across the Land, Sea, and Sports businesses
- Advise on organizational design, workforce planning, and talent strategy
- Coach managers on performance management, feedback, and team effectiveness
- Translate business priorities into clear, practical people plans
Employee Relations & Performance Management
- Partner with managers on performance concerns, investigations, and disciplinary processes
- Apply policies consistently, fairly, and in compliance with local law across regions and employment types
- Lead and support complex employee relations cases with strong documentation and judgment
- Guide performance improvement processes in a structured, thoughtful way
Global HR Compliance & Risk
- Ensure alignment with local employment law and regulatory requirements across all supported regions, employment types, and worker classifications
- Identify compliance or execution gaps and flag risks proactively
- Partner with People Operations to ensure policy and process design reflect legal and regional requirements
Talent & Organizational Effectiveness
- Support talent reviews, succession planning, and development planning
- Partner with leaders to identify capability gaps and recommend solutions
- Support career development and internal mobility across Land, Sea, and Sports
- Contribute to initiatives that improve engagement, retention, and team health
Partnership with People Operations
- Inform and shape core HR processes (onboarding, offboarding, policy execution) by providing field-level insight from leaders and employees
- Flag process gaps or friction points to People Operations for resolution
- Support rollout of new systems and workflows by reinforcing adoption with leaders and teams
Change Management & Communication
- Lead and support change management efforts across the production businesses, including restructures, team evolutions, and leadership transitions
- Partner with leadership to communicate change clearly and effectively
- Help shift the People function from reactive to proactive
Qualifications & Experience
- 5+ years of progressive HR experience, including prior HRBP, Generalist, or Employee Relations roles
- Experience supporting multiple business units and geographically dispersed teams
- Experience supporting diverse workforce populations, including salaried, hourly, and fixed-term employees
- Strong knowledge of UK employment law; international experience is highly desirable
- Proven ability to manage complex employee relations and performance management matters
- Demonstrated ability to influence, coach, and partner with leaders at multiple levels
- Comfort operating in a function with a dedicated People Operations team, with a clear understanding of where advisory work ends and process ownership begins
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Skills & Capabilities
- Strong critical thinking and problem-solving skills
- High emotional intelligence and the ability to navigate sensitive situations
- Ability to balance strategic thinking with hands-on execution
- Exceptional communication, organizational, and stakeholder management skills
- Collaborative mindset, with the ability to partner effectively across a specialized People function
What Success Looks Like
- Leaders across Land, Sea, and Sports view the HRBP as a trusted advisor and strategic partner
- Employee relations matters are handled proactively, fairly, and efficiently
- Managers are confident and capable in leading their teams
- HRBP and People Operations function as a connected team, with clear lanes and minimal duplication
- Talent risks are identified and addressed before they become business issues
- Employees across Land, Sea, and Sports experience consistent, high-quality HR support regardless of location
Company Benefits:
- Competitive Salary
- Company Pension
- 25 days paid holiday excluding Bank Holidays
- Paid parental leave
- Computer (Mac/Windows)
- Company Phone Program
- Flexible working (office/remote)
- Employee Assistance and Wellbeing Programme
- Childcare Support Policy
- Employer Sponsored Vision Programme
Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
DIVERSITY AND INCLUSION STATEMENT:
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it, and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
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