London Borough of Barnet
Hub Access Officer

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Important Information for Current Barnet Council Employees
Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applications are correctly identified as internal and avoids potential delays during the recruitment process.
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.
About the role
This role would be required to cover across sites in the South hub.
Barnet’s 0-19 Early Help Hubs bring together what were our former Children’s Centre’s, Family Support Team, Youth service, Early years’ service and former CAF team into one integrated service. Offering interventions across the continuum of need- including parenting programmes, youth activities, through to leading on more complex cases such as those stepping down from Social Care or joint work on statutory cases.
Our Early Help services are designed to put the child first and promote resilience in children, young people and families. The Service aims to provide timely and effective early intervention in order to prevent situations from escalating and to promote positive outcomes for children.
The post holder will be required to provide an efficient and welcoming access point for families accessing a range of Early Help services. They will support the registration of families and ensure that activities are recorded on the relevant databases. The post holder will support meetings and provide administrative support for hub staff and the Hub Business Manager.
Please click here [https://lbbpublic001.blob.core.windows.net/jobdesc/JD_-_0-19_Hub_Access_Officer-July26.pdf] to download the Job description for this role. (Right-click and select “Open in new tab” so you can keep the job description open while completing your application)
About you
You will provide an efficient and welcoming access point for families accessing a range of Early Help services across the early help hub, working as part of a team of staff providing support for effective service delivery.
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You will be an effective administrator, carrying out administrative duties as directed.
You will support the identification and registration of families with children 0-19 Years within the Hub, working alongside 0-19 Early Help Practitioners to encourage and monitor access to provision to ensure that emerging needs are met at the earliest opportunity and access data is correctly recorded and up to date.
The successful candidate will have demonstrable skills including taking responsibility for health and safety and premises issues and other related functions to contribute to a co-ordinated team approach to child safety and well-being.
What we offer
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
How to apply
Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Caroline Bischoff at caroline.bischoff@barnet.gov.uk
System notice:
Some dates shown on our online application system (such as “Apply Before”) appear in US date format (MM/DD/YYYY) due to Oracle system settings.
Artificial intelligence (AI) can be a useful tool to support your application as a reasonable adjustment, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn, escalated to counter Fraud for further investigation and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.


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To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.
Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
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