Hub Coordinator

The role will involve

• Overall responsibility ensuring the advice and signposting service is responsive and available through a variety of accessible ways including drop ins, phone, online and following up on referrals
• Design, deliver and lead social groups and workshops for Autistic individuals and their parent/carers
• Supervise the work of sessional support staff and/or volunteers.
• Contribute to the design and development of monthly events/workshops for parents/carers, young people and adults and ensure topics are updated regularly and are needs driven.
• Advertise the service to families, autistic individuals and professionals in Lewisham ensuring that it reaches the right people.
• Work closely with a co-production panel made up by experts by experience who can shape the direction of the service.
• Undertake appropriate risk assessments of all activities undertaken.
• Contribute to the development and maintenance of an online directory that is regularly updated.
• Make sure all outputs and outcomes of the service are captured and maintain a library of case studies that help showcase the impact of the work.
• Work with the wider RfA teams including colleagues in Behaviour, People Team, Finance and Fundraising, contributing meaningfully to the future direction of RfA.
• Undertake training and development necessary to develop in your role as an autism specialist.
• Maintain confidentiality at all times and work in line with GDPR and best practice.

Person Specification:

Essential Skills

• Previous experience of working with autistic individuals and /or families of minimum two years
• Excellent understanding of autism
• Experience of running groups with autistic young people/adults and/or parent/carers
• Experience of provide information, advice and signposting support
• Excellent and adaptable communication skills (written and verbal)
• Neuroaffirmative approach to autism
• Good understanding of Safeguarding and experience of conducting risk assessments

Desirable Skills

• Experience supervising the work of sessional support staff and/or volunteers.
• Knowledge of local offer in Lewisham
• Experience in creating engaging resources to promote services, including written materials, digital content, or visual assets
• Lived experience of Autism

Standard Skills Expected of All Staff

• Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors
• Ability to work flexibly including at least two evening/one weekend a week
• Excellent organisational and prioritisation skills
• Self-starter and able to work independently using own initiative
• Nonjudgemental, compassionate, and values driven and with a passion to make a difference to the lives of those whose voices are often marginalised.

Confidentiality and Safeguarding

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times. All staff have the following safeguarding responsibilities:

• Promote and uphold the safety, wellbeing and dignity of children, young people and vulnerable adults whose information is held by the organisation.
• Comply at all times with the organisation’s safeguarding, confidentiality and data protection policies and procedures.
• Maintain appropriate professional boundaries and ensure that all sensitive and confidential information is handled securely and responsibly.
• Identify and respond appropriately to any safeguarding or welfare concerns arising from records or information accessed, reporting concerns promptly in accordance with organisational procedures.
• Carry out duties in a manner that minimises risk, particularly when accessing, handling, scanning and storing confidential records.
• Contribute to a safeguarding culture in which concerns are appropriately shared, listened to and acted upon.

Staff Benefits

90% of our staff say that RfA is “a great place to work”. Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

• flexible working patterns with the option to work in a hybrid way (only available for some roles)
• 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday
• access to ongoing training and progress in the areas that interest you
• access to our wellbeing initiatives and an Employee Assistance Programme
• enrolment on to our pension scheme
• a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

Application process:

In order that we adhere to Safer Recruitment processes, all applicants are required to complete an application form which must include your full employment history with clear details, any gaps in employment need to be outlined and explained. You are also required to provide details of your full education history. In your personal statement we would like to see how you feel you meet the person specification and the requirements/responsibilities of the role.

If for any reason, such as due to accessibility, you feel completing an application form will present a challenge, you can contact us via the below email and we may explore other options with you.

To discuss the role informally you can contact the HR team via recruitment@resourcesforautism.org.uk

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at RfA. We want to do this because we know greater diversity will lead to even greater results for our community.

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity.

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview.