Next Plc
Hubs Logistics Controller
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Senior Logistics Controller
About the Role
As a Logistics Controller, you will sit at the very heart of Next’s global supply chain, ensuring our international customers receive the seamless service they expect from our brand.
In this newly created role—reporting directly to the Hubs Manager—you will take full ownership of the international customer journey from start to finish, bridging the gap between our internal distribution teams and our global partner hubs.
You will:
- Work cross-functionally with senior managers, warehouse operations, systems, and customer service teams
- Boost delivery efficiencies while carefully managing operational costs
- Be supported from day one with the tools, training, and cross-functional insights needed to excel
This is an exciting opportunity to shape and lead a newly created position within Next, the UK’s 2nd largest fashion retailer and market leader in Kidswear, with over 450 stores and global e-commerce reach spanning 80+ countries.
What You’ll Take On
- Manage international partner hub relationships – Agree clear SLAs and KPIs for operational activities and ensure smooth collaboration.
- Oversee bulk trailer movements – Coordinate the seamless delivery of goods to international hubs.
- Produce end-to-end customer order journeys – Ensure correct packing, shipping, and timely delivery across global routes.
- Lead planning and peak-trading meetings – Work with warehouse operations and third-party partners to manage volumes, seasonal sales, and system changes.
- Analyse logistics data – Provide commercial insights to senior managers and Directors on process improvements.
- Proactively identify risks – Spot potential supply chain disruptions and recommend solutions to meet customer delivery promises proactively.
- Travel flexibly – Between our South Elmsall warehouses and Head Office, alongside occasional international travel to collaborate with global hubs.
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What You’ll Bring
Next is looking for a proactive professional with a mix of logistics expertise and client relationship experience, including:
- Proven experience in warehouse and logistics operations, combined with a background in a client relationship role.
- Strong people management skills – Ability to support, coach, and develop teams and lead high-performing individuals.
- Data-driven mindset – Ability to analyse complex logistics information and drive commercial decision-making.
- Excellent communication and influencing skills – Ability to explain technical operational details clearly to diverse stakeholders.
- Proactive, adaptable attitude – Passion for making a tangible difference in a fast-paced, high-growth business.
- Organisational strength – Ability to problem-solve, anticipate bottlenecks, and remain calm under pressure during peak periods.
- Digital proficiency – Solid knowledge of Microsoft Excel and Google Suite.
- Collaborative spirit – Confidence to build trusted relationships across different teams and cultural backgrounds.
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Why Work at Next?
Discover more about us across Next’s career page.
● Benefits you’ll love:
- Sharesave scheme
- 25% off most Next, Made, Lipsy**, Gap** and Victoria’s Secret** products** (*when purchased through Next)
- Generous bonus scheme for many roles
- On-site restaurants with great food at unbeatable prices
- Excellent staff discounts at Next shops and third-party retailers
- Free on-site parking
- 10% off select brands and up to 15% off Branded Beauty
- Pervisual, Next’s online benefits platform, offering exclusive deals with over 3,500 retailers
- Financial Wellbeing programme – Save, track and enhance your financial health
- Apprenticeships – Develop on the job while gaining a qualification
- Support networks – Access to Network Groups to empower and celebrate your community
Conditions apply to all benefits.
Diversity & Inclusion
We aim to support all candidates during the application process and are committed to providing workplace adjustments where needed. If you require support due to a disability or long-term condition, please contact:
- Email: Recruitmenthelpdesk@next.co.uk (subject: Workplace Adjustments)
- Phone: 01977 327 900 (leave a voicemail)
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