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Amazon Filters Ltd

Hubspot & Digital Platforms Specialist

Surrey Heath
Posted about 2 months ago
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Hubspot & Digital Platforms Specialist

Who We Are

At Amazon Filters Ltd, we are a leading UK manufacturer of bespoke filtration solutions, supplying customers across a wide range of sectors including water treatment, food & beverage, pharmaceuticals, and energy.

For over 40 years, we have designed and produced high-quality filter cartridges and housings that help customers achieve operational excellence while meeting demanding regulatory standards.

As a growing, values-led business, we are committed to continuous improvement and are always looking for skilled, forward-thinking individuals to help us strengthen our internal capability.

The Role

As our HubSpot & Digital Platforms Specialist, you will play a critical role in ensuring Amazon Filters makes full and effective use of HubSpot and connected marketing platforms to support lead quality, automation, insight, and campaign effectiveness.

This role exists to strengthen in-house capability, improve how data and automation are used day-to-day, and reduce reliance on external agencies over time.

You will act as the internal subject-matter expert for HubSpot, working closely with Marketing, Sales, and Proposals teams to ensure platforms are optimized, insight-driven, and aligned to business priorities.

This role is ideal for someone who enjoys being a hands-on specialist, taking ownership of complex digital systems rather than managing people.

Key Responsibilities

HubSpot Platform Ownership

  • Act as the internal subject-matter expert for HubSpot (CRM & Marketing Hub)
  • Own and optimize lifecycle stages, lead statuses, automation workflows, campaign tracking, attribution, and data governance/GDPR compliance
  • Identify under-utilised functionality and implement continuous improvements
  • Establish and maintain clear standards, documentation, and best-practice guidance

Operational Tasks

  • Own and continuously improve the HubSpot processes that support inbound lead capture, qualification, routing, and sales follow-up
  • Work with Sales, Proposals, and Marketing to ensure new leads and opportunities are followed up promptly, consistently, and thoroughly
  • Configure and maintain workflows, notifications, task creation, and escalation rules that support clear ownership and timely response
  • Monitor lead and opportunity progression through the CRM, identifying gaps, delays, or incomplete follow-up and recommending process improvements
  • Support agreed service-level expectations for lead response, opportunity updates, and data completeness without directly managing sales activity
  • Maintain CRM hygiene and data quality across contacts, companies, deals, lifecycle stages, and lead statuses to support accurate reporting and commercial decision-making

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Marketing Automation, Insight & Performance

  • Design and refine automated journeys, segmentation, and lead-management processes
  • Own marketing analytics and reporting across HubSpot and connected tools
  • Build and maintain dashboards providing insight into lead quality, campaign effectiveness, and marketing’s contribution to sales
  • Translate data into clear, actionable recommendations for marketing and sales teams

AI Tools & Marketing Technology

  • Apply practical AI tools across HubSpot and related platforms to improve efficiency and insight, including personalisation, predictive lead scoring, and AI-supported reporting
  • Evaluate emerging MarTech and AI capabilities and recommend appropriate adoption
  • Ensure AI tools are used responsibly and in line with company and data-protection policies

Campaign Enablement & Collaboration

  • Enable effective campaign delivery through correct platform setup, tracking, and measurement
  • Support organic and paid LinkedIn campaigns with accurate targeting, segmentation, and performance visibility
  • Act as the technical interface with external agencies where required
  • Work closely with the wider Marketing team to maximise effective use of systems

About You

We are looking for a confident, analytical, and systems-minded specialist who enjoys taking ownership of digital platforms and using data, automation, and AI to drive better outcomes.

Essential Requirements

  • Strong practical experience using HubSpot as both a CRM and marketing automation platform
  • Confidence designing and managing workflows, automation, and reporting
  • Hands-on experience applying AI tools within marketing platforms
  • Proven ability to take ownership of complex digital systems
  • Strong analytical mindset with the ability to turn data into insight
  • Ability to explain technical and AI-driven concepts clearly to non-technical colleagues

Desirable Qualifications & Experience

  • Experience within B2B manufacturing, engineering, or regulated industries
  • Experience working with – or reducing reliance on – marketing agencies
  • Familiarity with website platforms or CMS environments
  • Knowledge of SEO, AEO, and AI-driven search behaviour

Attributes That Set You Apart

  • Proactive & Improvement-Focused – Always looking for ways to optimise systems and processes
  • Systems Thinker – Sees the bigger picture and understands how platforms connect
  • Highly Organised – Strong attention to detail with excellent prioritisation skills
  • Confident Specialist – Comfortable making platform-level decisions without line-management responsibility
  • Clear Communicator – Able to bridge the gap between technical detail and business needs

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Our Company Values & Behaviours

We are proud of our culture and expect every colleague to live by our Values & Behaviours, which shape how we work together.

Our Behaviours

  • Show You Care – Take time to listen, support, and collaborate
  • Focus on Quality – Strive for excellence and continuous improvement
  • Own It – Take accountability and responsibility for outcomes
  • Be Positive – Look for opportunities and constructive solutions
  • Be Polite & Friendly – Treat everyone with respect and courtesy

Our Values

  • Trusted – Build transparent, ethical, and accountable relationships
  • Accessible – Be responsive and supportive to colleagues and customers
  • Expert – Apply knowledge and skill to provide clarity and confidence
  • Innovative – Embrace creativity, technology, and forward thinking
  • Proven – Draw on experience to deliver robust solutions

Benefits

Joining Amazon Filters means becoming part of a supportive, people-focused business. We offer a competitive salary alongside a comprehensive benefits package, including:

  • Healthcare Cash Plan – Claim back on dental, optical, and physiotherapy costs
  • Profit Share Scheme – Twice-yearly bonus payments (March & September)
  • Volunteering Days – Two paid days per year to support local communities
  • Early Finish Fridays – Shorter working day every Friday
  • Annual Leave – 24 days plus bank holidays (increasing with service), with the option to buy up to 5 additional days
  • Enhanced Pension Scheme – Salary sacrifice pension scheme
  • Financial Wellbeing Support – Access to expert tools and resources
  • Wellbeing Support – Employee Assistance Programme and Mental Health First Aiders
  • Retail & Gym Discounts – Savings on everyday purchases and fitness memberships
  • Cycle to Work Scheme – Tax-free bike and accessories

Application

If you are ready to take the next step in your Amazon Filters career, please apply by submitting your CV along with a cover letter explaining why this role is right for you and how your skills and experience align with our Values & Behaviours.

Our selection process will assess your technical capability, analytical thinking, communication skills, and cultural fit.

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Skills

HubSpot CRM
Marketing Automation
Data Governance
GDPR Compliance
Marketing Analytics
AI Tools Application
Lead Management
Campaign Tracking
CRM Hygiene
Segmentation
B2B Marketing
LinkedIn Campaigns
SEO
AEO
CMS Management
Technical Documentation

Location

Surrey Heath, England, United Kingdom

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