HR support

• Update all notice boards and internal communications.
• Manage payroll preparation with the support of the HRBP and respond to payroll queries.
• Raise purchase orders as required.
• Conduct new starter inductions and support all stages of the employee lifecycle, including onboarding, probation reviews, exit interviews and offboarding.
• Manage HR compliance activities, including right-to-work checks, annual driver checks, statutory data returns and compliance surveys.
• Support the coordination and delivery of compliance and HR training, where required.
• Maintain accurate and audit-ready HRIS records, HR trackers and employee reports, troubleshooting system issues and producing ad hoc reports as required.
• Prepare, issue, file, scan and maintain HR documentation and employee records.
• Support the HRBP with Occupational Health coordination and site wellbeing and employee engagement initiatives.
• Issue Specsavers vouchers as required.
• Provide support for monthly Health & Safety meetings in the absence of the HRBP.
• Provide general HR administrative support to the HRBP, responding to and escalating employee and manager queries where appropriate.
• Support benefit calculations.
• Support the HRBP with streamlining processes and promoting efficient ways of working, including the continued digitalisation of HR processes.
• Support the HRBP with employee relations cases, including preparing documentation, taking notes during meetings and managing appropriate employee relations cases under guidance.
• Undertake any other reasonable duties commensurate with the level of the role, as requested by the HRBP.
• Flexibility to adjust working hours where required to support operational and HR business needs.

Personal Qualities

• Demonstrates our company values of Entrepreneurship, Excellence and Care in all interactions with colleagues, customers and visitors.
• Excellent organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced, ever-changing environment.
• A quick learner who is adaptable, proactive and able to respond effectively to changing priorities.
• Excellent attention to detail with a high level of accuracy and confidentiality.
• Strong interpersonal and communication skills, building positive relationships with colleagues, managers and external stakeholders.
• Ability to remain calm under pressure and exercise sound judgement in challenging situations.
• Positive, professional and customer-focused approach with the ability to work independently and collaboratively.
• Able to work collaboratively and flexible to change with all parts of the business.
• Resilient and able to manage frequent interruptions while maintaining accuracy and high service standards.

Qualifications and Skills

• Minimum of 2 years' experience in a reception, administration, HR administration or customer service role.
• Excellent planning, organisational and time management skills, with the ability to prioritise a varied workload.
• Ability to multitask and meet deadlines in a fast-paced, reactive environment while maintaining accuracy.
• Excellent verbal and written communication skills.
• Strong IT skills, including proficiency in Microsoft Office, particularly Excel, Word and Outlook.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Desirable

• CIPD Level 3 qualification.
• Experience using an HRIS and preparing payroll.

WHAT WE OFFER

• 23 days annual leave plus bank holidays.
• BUPA Subsidised Health Care Plan.
• Pension.
• AXA Life Insurance.
• Digital online reward platform including discounts and multiple salary sacrifice options.
• Recognition & Wellbeing Programs.
• Long Service Annual Leave.