How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Role
The HR Advisor will provide a professional, efficient, and customer-focused HR advisory service across the Company (approximately 120 employees across 3 locations), supporting managers and employees throughout the employee lifecycle.
Working closely with the HR Business Partner and wider business, the role will provide practical advice and guidance on HR policies, employee relations, absence management, performance, onboarding, probation, and other day-to-day people matters, ensuring a consistent approach and compliance with relevant employment legislation.
The HR Advisor will also support the effective delivery of core HR processes, maintain accurate HR data and records, contribute to HR reporting and projects, and help develop a positive employee experience while maintaining confidentiality and high professional standards at all times.
Key Accountabilities
HR Advisory and Employee Relations
- Provide timely, practical, and customer-focused HR advice to managers and employees on day-to-day people matters, escalating more complex cases to the HR Business Partner as appropriate.
- Manage low to medium-risk employee relations cases independently within Company policy and agreed HR guidance, escalating complex, sensitive, or high-risk matters to the HR Business Partner as appropriate.
- Support managers with the application of HR policies and procedures, including absence, performance, conduct, capability, grievance, probation, and flexible working processes.
- Prepare for and attend employee relations meetings where required, providing advice, guidance, note-taking support, and follow-up correspondence in line with Company policy.
- Promote fair, consistent, and legally compliant people practices across the business, maintaining confidentiality and professionalism at all times.
Employee Lifecycle and HR Operations
- Coordinate key employee lifecycle activities, including onboarding, induction, probation, contractual changes, family leave, leavers, and exit processes.
- Draft and issue accurate HR documentation, including offer letters, contracts, variation letters, probation outcomes, resignation acknowledgements, and other employee correspondence.
- Manage the HR inbox and respond to employee and manager queries promptly, ensuring issues are resolved or escalated appropriately.
- Support recruitment administration and candidate experience activities as required, including offer management, pre-employment checks, and new starter coordination.
Absence, Wellbeing, and Performance Support
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Monitor and report on sickness absence, supporting managers to complete return-to-work meetings and manage absence in line with Company policy.
- Provide guidance to managers on performance management activity, including objectives, review processes, informal conversations, and formal process support where required.
- Contribute to employee wellbeing and engagement initiatives, helping to improve the employee experience and reinforce a positive workplace culture.
HR Systems, Data, and Reporting
- Maintain accurate employee records and HR system data, ensuring information is kept up to date and handled in accordance with GDPR and Company requirements.
- Prepare regular and ad-hoc HR reports, including absence, holidays, headcount, starters, leavers, and other people metrics as required.
- Collate and check payroll changes, ensuring relevant employee changes are submitted accurately and within agreed deadlines.
Policy, Projects, and Continuous Improvement
- Support the review, communication, and consistent application of HR policies, procedures, and guidance documents.
- Contribute to HR projects and initiatives that support business needs, including engagement, benefits, process improvement, internal communications, and employee value proposition activity.
- Identify opportunities to improve HR processes, templates, and ways of working to deliver an efficient and professional HR service.
Health, Safety, and Compliance
- Responsible for Health and Safety procedures and policies across the business.
- Requirement to be first aid trained and DSE assessor. (Training can be provided if qualifications are not held.)
- Ensure HR and Health and Safety processes and documentation are managed in a way that supports relevant law compliance, data protection, and Company policy requirements.
- Undertake any other reasonable HR duties or project work as required to support the HR Business Partner and wider business.
Office Management
- Oversee the day-to-day running of the office, ensuring a safe, organized, and efficient working environment.
- Coordinate relationships with external suppliers in relation to the office.
- Organise office maintenance and repairs.
- Carry out other office management responsibilities as reasonably required to support the effective operation of the business.
Success Profile
Success in this role will be demonstrated by:
- Building trusted relationships with managers and employees
- Providing clear and consistent HR advice
- Managing low to medium-risk ER matters confidently
- Delivering accurate, timely HR administration and reporting
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The successful candidate will be proactive, organized, and solutions-focused, with the judgement to balance practical business support, employee experience, compliance, and appropriate escalation. They will be comfortable working at pace, challenging constructively, and building strong relationships across colleagues and third parties.
- High emotional intelligence, self-awareness, and empathy, with the ability to build trust and credibility quickly
- Excellent written and verbal communication skills, with the ability to adapt style for different audiences
- Resilient, adaptable, and comfortable operating in a fast-paced environment with shifting priorities
- Critical thinker with strong problem-solving skills and the confidence to ask insightful and challenging questions
Essential Skills, Experience, and Qualifications
- Proven experience in an HR Advisor or similar HR role
- Exceptional customer-facing skills, with a proven ability to build, maintain, and manage stakeholder relationships
- Experience advising managers and employees on HR policies, employee lifecycle matters, and low to medium-risk ER casework
- Experience supporting recruitment processes, including candidate communication, interview coordination, offer management, pre-employment checks, and onboarding
- Highly organized, with strong attention to detail and the ability to manage competing priorities and deadlines
- Good understanding of UK employment law, HR best practice, data protection, and confidentiality requirements
- Experience using HR systems, maintaining accurate records, and preparing HR documentation or reports
- Experience maintaining HR data, documentation, and employee changes that impact payroll, benefits, holidays, or contractual terms
- Clear and confident communicator, with strong written and verbal skills
- Working knowledge of Microsoft Office 365 including SharePoint
Desirable Experience
- CIPD Level 3 or Level 5 qualification or working towards a relevant HR qualification
- Experience liaising with external providers such as occupational health, benefits, training, or recruitment partners
- Experience preparing people data and reports to support operational HR activity and informed decision-making
- Experience supporting internal or external audits
- Experience and understanding of ISO standards
- Experience with Health and Safety legislative requirements
- Mental health first aid qualification
- First aid at work qualification
- Full UK driving licence
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location