Ambitions Travel Recruitment
HUMAN RESOURCES ADVISOR
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PEOPLE ADVISOR
LONDON — HYBRID | 3 DAYS OFFICE, 2 DAYS HOME
£45,000 – £50,000 DOE + BONUS + BENEFITS
HR / People Advisor job in London within the leisure travel industry, offering a competitive salary and benefits package. This is a generalist HR role supporting managers and employees across three London offices, covering employee relations, HRIS, people strategy and recruitment within a purpose-driven, award-winning business.
Do you?
- Do you thrive in a people-focused role where you are the trusted go-to for managers and employees — advising on everything from day-to-day ER queries to broader people initiatives?
- Do you enjoy building genuine relationships at all levels, providing clear, pragmatic advice while keeping the employee experience at the heart of every decision?
- Are you confident navigating the full spectrum of HR — from employment law and absence management to engagement surveys and DEI — and making a real impact in a fast-paced environment?
- And importantly, do you bring sound judgement, a proactive mindset and a genuine belief that great people practices help brilliant businesses thrive?
Our Customer
Our client is an award-winning luxury tour operator, dedicated to immersing guests in some of the world’s most iconic environments. With a clear conservation purpose and a portfolio of respected travel brands, they are driven by the belief that exceptional journeys can connect people with the wild in ways that leave a lasting impression.
They are now seeking a HR / People Advisor to join their UK People team — playing a pivotal role in shaping the employee experience, supporting a wide range of people-related matters and helping the organisation build a culture that reflects its values.
The Role
In this role, you will act as the day-to-day point of contact for managers and employees across three London offices, advising on people matters, keeping systems and processes running smoothly, and supporting a wide range of HR initiatives.
- Act as a trusted first point of contact for employee relations queries — probation, performance, conduct and family leave
- Coach and support managers across the full employee lifecycle
- Manage absence and long-term sickness cases with a consistent and compliant approach
- Interpret employment legislation and support the development of policies, procedures and contracts
- Maintain accurate employee records within the HRIS and support performance and engagement cycles
- Support benefits administration including private medical insurance and salary sacrifice schemes
- Facilitate DEI surveys and help develop targeted engagement action plans
- Support senior and specialist hiring, including job descriptions and candidate experience
- Contribute to People strategy, L&D rollout and broader organisational effectiveness initiatives
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Experience Required
- Proven experience in an HR generalist or People Advisor role
- Strong working knowledge of UK employment law and HR best practice
- Experience managing employee relations matters — balancing risk, fairness and commercial priorities
- Strong written and verbal communication skills with the ability to build credibility at all levels
- High level of EQ
- Well-organised and able to manage a varied workload in a fast-paced environment
- Proactive and collaborative with a focus on continuous improvement
- Demonstrates sound judgement, discretion and integrity when handling sensitive matters
- CIPD qualification is desirable but not essential — part-qualified or working towards it is welcome
Benefits
- Hybrid working — 3 days in the London office, 2 days from home
- Competitive salary
- Discretionary annual bonus scheme
- 25 days annual leave plus bank holidays
- Bupa Private Medical Insurance
- Enhanced maternity and paternity leave
- Workplace pension with up to 7% employer contribution
- Cycle to Work scheme and Electric Vehicle scheme
- Season ticket loan policy
- Warm, supportive team culture in a purpose-driven business
Frequently Asked Questions
What is the salary for a HR / People Advisor in tour operations in London?
The salary is competitive and will be shared in full with shortlisted candidates by Ambitions Travel Recruitment. Please apply to be considered.
What does hybrid working look like in this role?
Three days in the London office across three vibrant locations — on a rotating basis, with two days from home. The arrangement is structured and specific.
Is leisure travel industry experience required?
No — what matters is strong HR generalist experience and a genuine interest in a purpose-driven business. Ambitions Travel Recruitment will fully brief all shortlisted candidates before interview.
How do I apply through Ambitions Travel Recruitment?
Apply via this page. Ambitions Travel Recruitment reviews every application personally — no automated screening. Register at ambitionstravelrecruitment.com to be considered for future roles.
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What does a HR / People Advisor role involve day to day?
A People Advisor acts as the trusted HR contact for managers and employees — advising on ER matters, managing the HRIS, supporting recruitment and helping to deliver people strategy. It is a broad, hands-on generalist role with real breadth and variety.
Who are Ambitions Travel Recruitment?
Ambitions Travel Recruitment is a specialist leisure travel recruitment agency placing professionals across all areas of leisure travel — including, but not limited to, tour operators, tailor-made travel, safari companies, expedition and adventure travel, ocean and river cruise lines, ski operators, and UHNW concierge businesses — in the UK, South Africa, GCC, Asia, and North America. Founded by Fi Morrison-Arnthal with 35+ years’ experience.
Click here to apply for this People Advisor job, which is being recruited by Ambitions Travel Recruitment.
Ambitions Travel Recruitment places professionals across all areas of leisure travel, including tour operators, tailor-made travel, safari companies, expedition and adventure travel, ocean and river cruise lines, ski operators, and UHNW concierge businesses, in the UK, South Africa, GCC, Asia, and North America. With over 100 combined years of industry experience, we are trusted by global corporations, independent travel businesses, and growing operators to source hard-to-find specialists through a headhunting approach that reaches candidates who never appear on job boards.
IMPORTANT
- If this role ticks your boxes and you’ve got the relevant experience, then click and apply
- If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now www.ambitionstravelrecruitment.com
- Due to the massive number of applications we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles
- Please visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.
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