Annapurna
Human Resources Business Partner
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A well-established organisation operating across a busy, multi-site environment is looking to appoint an HR Business Partner on a permanent basis. The role will support a sizeable frontline workforce and offers broad exposure across operational people matters.
The organisation has recently undergone a period of change and is reshaping its People function to introduce greater structure, consistency, and pace. Working closely with operational leaders, the HR Business Partner will play a key role in improving manager capability, strengthening people-related decision-making, and addressing recurring workforce issues.
Key Duties
- Build trusted relationships with General Managers, Area Managers, and senior operational stakeholders, providing clear, pragmatic, and commercially focused HR advice.
- Take ownership of complex and sensitive employee relations matters, balancing legal, commercial, and employee considerations.
- Coach and challenge managers to handle people issues confidently, consistently, and at the appropriate level.
- Use people data to identify trends relating to turnover, absence, performance, engagement, and employee relations activity.
- Translate workforce insights into practical recommendations and clear actions for operational leaders.
- Improve structure and consistency in people management across multiple sites.
- Support organisational change, workforce planning, retention, engagement, and performance initiatives.
- Contribute to talent, succession, and development planning across the operation.
- Work collaboratively with the wider People team to improve processes, systems, and ways of working.
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Requirements
You will be an experienced HR Business Partner or a Senior HR Advisor already operating beyond a purely advisory remit. Experience gained within facilities, hospitality, retail, leisure, consumer services, or another fast-paced, multi-site environment would be particularly relevant.
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Strong employee relations experience is essential, although the role extends well beyond case management. You should be able to demonstrate how you have influenced operational leaders, improved manager capability, used people data to identify issues, and delivered measurable improvements across a frontline workforce.
You will be pragmatic, resilient, and commercially aware, with the confidence to challenge managers and senior stakeholders in a calm, balanced, and solutions-focused manner. You should also be comfortable working at pace, managing competing priorities, and bringing greater structure to a changing environment.
Opportunity
This is an opportunity to join an evolving operational organisation where you can make a visible impact, strengthen people management across multiple locations, and help shape a more consistent and effective People approach. The role offers hybrid working, with the office based in Central London.
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