Pinnacle Group, Inc.
Human Resources Manager
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About Pinnacle Group
Pinnacle Group is a leading provider of workforce solutions and professional services, delivering operational expertise, functional excellence, and high-quality support to organizations worldwide. We are committed to building scalable, compliant, and employee-focused programs that strengthen business performance. Our teams operate with accountability, collaboration, and a continuous-improvement mindset to deliver meaningful results for employees, clients, and business partners.
Summary
Pinnacle Group is seeking an experienced HR Operations and Business Partner Manager to lead HR operations and provide strategic people support for our UK workforce. This role will manage the full employee lifecycle across permanent, contract, and Employer of Record employees while ensuring compliance with UK employment legislation and organizational standards. The successful candidate will partner closely with business leaders and cross-functional teams to improve workforce effectiveness, employee experience, HR governance, and operational efficiency. This position requires strong UK employment law knowledge, contract workforce experience, and advanced proficiency with Workday.
Job Description
- Manage end-to-end HR operations across the employee lifecycle, including onboarding, employee changes, contract administration, transfers, extensions, renewals, and offboarding.
- Oversee HR services for permanent employees, contract staff, and Employer of Record employees while ensuring compliance with statutory, organizational, and contractual requirements.
- Maintain accurate employment documentation, employee records, contracts, and HR transactions while protecting data integrity within Workday.
- Partner with business leaders to align HR programs with business objectives and provide guidance on workforce planning, organizational effectiveness, employee engagement, and change management.
- Lead performance management, talent management, succession planning, learning and development, and employee development initiatives.
- Coach managers on employee relations, disciplinary matters, grievances, people management, HR policies, and employment best practices.
- Ensure compliance with UK employment legislation, including the Employment Rights Act, Equality Act 2010, Working Time Regulations, Agency Workers Regulations, Right to Work requirements, UK GDPR, National Minimum Wage regulations, and IR35.
- Collaborate with Talent Acquisition, Payroll, Finance, Legal, Compliance, business leaders, and external EOR partners to deliver efficient and compliant workforce services.
- Support HR reporting, audits, governance activities, and workforce analytics to identify trends, mitigate risks, and enable informed business decisions.
- Drive the continuous improvement of HR processes, policies, standard operating procedures, Workday workflows, and service-delivery practices.
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Requirements
- Significant HR operations and HR business partnering experience supporting employees in the United Kingdom.
- Strong working knowledge of UK employment law, employee relations, Right to Work requirements, UK GDPR, IR35, and Agency Workers Regulations.
- Demonstrated experience managing HR operations for permanent employees, contract workers, and Employer of Record populations.
- Advanced experience using Workday to manage employee data, HR transactions, reporting, workflows, and data-quality controls.
- Proven ability to advise managers on performance management, disciplinary processes, grievances, workforce planning, and organizational change.
- Experience partnering with Talent Acquisition, Payroll, Finance, Legal, Compliance, and external workforce-management providers.
- Strong analytical skills with the ability to interpret workforce metrics, identify operational risks, and recommend practical HR interventions.
- Excellent communication, judgment, stakeholder-management, and process-improvement capabilities.
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Why Join Pinnacle Group?
This role offers the opportunity to shape and strengthen HR operations within a growing, globally connected organization. You will work closely with business leaders and cross-functional partners, influence workforce strategy, improve the employee experience, and help build scalable HR practices for a complex workforce. Pinnacle Group values accountability, operational excellence, collaboration, and professionals who are motivated to make a measurable business impact.
Compensation and Benefits Disclosure
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
Instructions
Please answer the questions below, attach your resume and email your responses to Kiran.Bileyali@Pinnacle1.com and Jason.Jordi@Pinnacle1.com
- Please describe your experience managing HR operations and employee relations for a UK-based workforce, including the size and composition of the employee population you supported.
- Please explain your experience applying UK employment legislation, including IR35, Agency Workers Regulations, Right to Work requirements, UK GDPR, and employee relations procedures.
- Please describe how you have used Workday to manage employee lifecycle transactions, maintain data integrity, produce HR reporting, and improve HR operational processes.
- In an effort to be respectful of your time and ensure alignment, please share your desired compensation range for this opportunity.
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