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HR Officer
As the HR Officer, you will play a key role in delivering a professional, customer-focused HR service that supports staff and senior stakeholders across the organisation.
You will be at the heart of day-to-day operations, acting as the first point of contact for staff enquiries while managing a broad range of HR administrative processes, including:
- New starters, probation, and absence management
This is a varied and rewarding position, offering valuable experience across multiple HR functions. You’ll contribute to maintaining robust systems and records, ensuring a smooth and supportive experience for employees. An ideal opportunity for someone looking to develop or enhance their HR expertise in a dynamic, people-focused organisation.
Key Responsibilities
Customer & Enquiries Management
- Respond to telephone and team inbox enquiries promptly covering iTrent (HR system) and Flexi (time reporting)
- Engage with internal and external clients, including:
- Commission staff
- Senior officials
Documentation & Record-Keeping
- Compose clear and accurate correspondence, including:
- Letters confirming adjustments in:
- Contractual hours
- Posts
- Maternity/paternity leave
- New starters/leavers
- Letters confirming adjustments in:
- Process new starter paperwork
- Ensure timely execution of the probation process
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Absence & Occupational Health Support
- Support absence management, including:
- Tracking fit notes
- Updating iTrent records for accuracy
- Attending absence meetings and following actions
- Assist Occupational Health by:
- Monitoring inboxes
- Booking and arranging appointments
Communication & Administrative Support
- Send weekly ‘Keeping in Touch’ emails to staff on:
- Career breaks
- Secondments
- Maternity/paternity leave
- Long-term absences
- Organise meetings (in-person and virtual):
- Coordinate hospitality & venue bookings
- Arrange hybrid/hybrid collaborative gatherings
- Compile and circulate meeting agendas and papers while acting as a note-taker
Financial & Records Administration
- Undertake general administrative duties, ensuring:
- Relevant documentation is processed & file safely
- Maintain records and systems, facilitating record retrieval
- Administer purchase orders and invoice payments, tracking expenditure accurately
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Job Specific Criteria
- Proficient IT skills with expertise in Microsoft Office products
- Strong interpersonal and communication skills, prioritising:
- Customer-focused assistance
- Handling sensitive and confidential information
- Ability to operate independently while leveraging available support
- Precision and detail-oriented, complemented by:
- Effective organisation
- Adaptability to changing demands
Dargedodd fel Swyddog Adnoddau Dynol
Byddwch yn brifysgrifen precis a gwrthryn i staff yn gyfrifol am:
- Proses y prif experiencinghr adnoddau dynol, gan guddio:
- Cychwynnwyr newydd
- Cyfnod twyllitheu a mynd i absenoldeb
Mae hyn yn swydd mewniaith eto cael profiad wybodaeth fawr am amrywaeth deweddueddau adnoddau dynol ar ochr mwynhau ac yn datblygu peth cael gâth golofil ynidir ddigonogoethu synnacievsyn a rhiniadwy eingef nhwr. Rôl arferddol i'r rhai sy'n cherycyl ehelynto! Coll ac ysgwallo'r AD tyrocht.
(Original dual-language content preserved in two distinct sections.)
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