Holy Cross Care Home
Human Resources Payroll Administrator
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HR & Payroll Administrator
Location: Heathfield
Hours: 40 hours per week
Contract: Permanent
About the Role
We are seeking an organised and proactive HR & Payroll Administrator to join our team. This is a varied role providing comprehensive support across HR operations, employee relations, recruitment/onboarding, and payroll.
You will work closely with the HR Manager to ensure HR processes are delivered efficiently, compliantly, and in line with best practice, while also developing your HR knowledge and skills.
Key Responsibilities
HR Administration
- Prepare contracts, offer letters, and HR documentation
- Maintain accurate employee records and HR systems
- Manage the HR inbox and respond to employee queries
- Support recruitment and onboarding processes
Payroll
- Lead the monthly payroll process, ensuring accuracy and timeliness
- Liaise with payroll providers and resolve queries
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Employee Relations & Compliance
- Support managers with absence, disciplinary, and grievance processes
- Assist with HR casework and ensure compliance with employment law
HR Systems & Reporting
- Maintain HRIS data and produce reports
- Analyse HR data using tools such as Excel
Projects & Improvement
- Support HR initiatives, policy updates, and continuous improvement
Essential
- CIPD Level 3 qualified
- Experience in payroll administration and HR support
- Strong Excel skills, including spreadsheets and data analysis
- Excellent attention to detail and organisational skills
- Confident communication and interpersonal skills
- Ability to manage multiple priorities and work proactively
Desirable
- CIPD Level 5 (or working towards)
- Knowledge or experience working with CQC regulations
- Worked in a healthcare setting
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About Us
At Holy Cross Care Home, part of the Grace and Compassion Benedictines, we are dedicated to delivering exceptional, person-centred care rooted in compassion, dignity and respect. We are equally committed to supporting our staff, creating a positive and inclusive working environment where everyone can thrive.
Our Values
We are looking for someone who shares our core values:
- Compassion – treating others with kindness and empathy
- Respect & Dignity – valuing every individual
- Working Together – collaborating and communicating effectively
- Commitment to Quality Care – striving for excellence
- Everybody Counts – promoting equality and inclusion
- Improving Lives – continuously seeking better outcomes
How to Apply
Please send your CV and a short cover letter to recruitment@holycrosscare.co.uk or apply via LinkedIn.
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