Lush
Hybrid Therapist LUSH Spa Training Programme: VTCT Level 3 Swedish Body Massage - Cardiff Spa *Internal applicants only*
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Hybrid Therapist LUSH Spa Training Programme: VTCT Level 3 Swedish Body Massage - Cardiff Spa
Internal applicants only
Application Deadline: 4 August 2026
Department: Spa
Employment Type: Permanent - Part Time
Location: Cardiff (Spa Store)
Reporting To: Cardiff Spa Management
Compensation: £13.45 - £13.85 / hour
Description
Internal applicants only
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow this person to work within the spa but also display their excitement and knowledge for the spa project whilst driving the sales and business from the shop floor, spa reception or elsewhere within the Spa Store.
This advertisement is for a place on the VTCT Level 3 Certificate in Swedish Body Massage qualification course only. On completion of the course, you will be required to undertake a hybrid role within the spa store.
The hybrid role would allow this person to work within the spa but also display their excitement and knowledge for the spa project whilst driving the sales and business from the shop floor, spa reception or elsewhere within the Spa Store.
Course outline and Requirements
This is a unique opportunity to earn an internationally recognised Level 3 qualification in Swedish Body Massage, governed by the external body VTCT.
As this is such a special path, we are looking for candidates who bring a wealth of knowledge and experience from their time with Lush, along with a deep understanding and true passion for our Spa treatments and concepts.
On successful completion of the VTCT course, you will receive detailed feedback on your performance during the training. This feedback will help determine your next steps toward becoming a Lush Spa Therapist. Please keep in mind that the Lush Spa therapist position is finalized once you have successfully qualified as a massage therapist.
For applicants that are multilingual, the course will require a good level of spoken and written English as it is led and assessed in this language.
Course Outline
Self study topics - ALL qualifications will include an element of revision or homework. The Lush Spa will be funding this qualification and around 180 hours of paid learning, it is therefore required that the following three unit assignments are completed in the learners own time and unpaid. All resources and information on how to complete these will be given to all learners.
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- Health and Safety Unit
- Client Care and Communication Unit
- How to provide a Swedish Body Massage Unit
Theory elements will be taught and completed online/ virtually and teacher led
- Anatomy and Physiology - 10 Body systems
Practical elements will be taught onsite in the Lush Spa Training Centre in Poole
- Massage movements and practically providing a body massage
- Health and safety
- Full body massage routine accompanied to music
- Practical assessments & exams
Upcoming Training Schedule
Self Led theory training will commence on:
- Monday 7th September
Teacher Led theory training will commence on:
- Monday 5th October
Monday - Friday: 9am - 2pm for 3 weeks.
Practical training will commence on:
- Monday 26th October 2026
Monday - Friday: 8.30am - 4.30pm for 3 weeks.
Compulsory Lush Spa Training:
- 16th November 2026
Monday - Friday: 8am - 4pm for 3/4 weeks dependant on the need of the spa
Course Requirements: Skills, Knowledge and Expertise
- Be fluent in English (reading, writing and speaking).
- At least 3 months experience working within Lush.
- No previous qualifications in massage are required, however a keen interest in Anatomy & Physiology is a bonus.
- Be available for 9 weeks training: See below for dates.
- Embody Lush five star standards, customer service & ethics.
- To be organised, resourceful and adaptable.
- Basic understanding of IT equipment and the ability to submit work online.
- Proactive with self-development and learning.
- Proven record of punctuality and reliability.
- Previous shop-floor or spa roles are a bonus.
Extra Information:
Hours:
Theory training is 22.5 hours per week, Monday - Friday.
There will also be homework which is unpaid and to be completed in your own time.
Practical training will require you to work 37.5+ hours per week, Monday - Friday.
As soon as you can - Please speak with your management team to ensure you can create a training/ working plan to cope with the large workload you will have, to complete the coursework.
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There will be a reasonable amount of homework to do in your own time and we want to ensure each individual has a plan to manage their time well.
Accommodation:
Accommodation is provided by Lush when training in Poole.
Travel:
Travel to and from Poole will be organised and funded by Lush.
Any other travel is discussed with your management team and at the expense of your store or yourself.
Relocation:
Relocation packages will be discussed once you have been offered a spa contract. Time to find accommodation will be given once a spa position has been confirmed.
Spa Contract:
We’re so excited for you to start the VTCT qualification course but before we begin, we would just need you to sign a spa training contract. Since Lush is so happy to invest in your new career path, we ask that you stay with us in a hybrid therapist role for 12 months after finishing.
Please note that if you're unable to complete this period, you would be asked to repay a portion of the training costs.
Benefits
- This course is fully funded by Lush to develop and progress loyal and hardworking staff members by training them to become a fully qualified Spa Therapist.
- You are paid for your Guided Learning Hours in training.
- Full, in depth - 5* training from a team awarded excellence in their field.
- If successful - Candidates will be awarded a full qualification in Swedish body massage.
- As internationally recognised, qualified massage therapists - Candidates can progress with learning Lush Spa Treatments.
- With this new career, therapists will learn a variety of new skills, be given opportunities for CPD and learn about and showcase innovative products with our clients.
- All massage therapists will be given Alexander Technique lessons as part of their training to aid the correct use of their body whilst working.
- Learners will be immersed in inspiration, have the opportunity to meet the Spa Team, Directors and R&D specialists during training.
- Once qualified, therapists will be entitled to complimentary treatments.
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