South Wales Police
ICT Cloud Infrastructure and Platforms Specialist
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ICT Cloud Infrastructure and Platforms Specialist
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About Us
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping communities safe and secure, relying on cutting-edge technology to support operations. Recently, we’ve invested heavily in our ICT department, funding exciting new projects and opportunities. With significant growth and technological change underway, there’s never been a better time to join!
Role: Cloud Infrastructure and Platforms Specialist
As a Cloud Infrastructure and Platforms Specialist, you’ll take responsibility for:
- Developing cloud infrastructure and platforms, including Infrastructure as a Service (IaaS) and Platforms as a Service (PaaS) within South Wales Police’s managed cloud tenants.
- Leading a team of junior ICT Specialists, ensuring service availability, security, and standards compliance.
- Driving process improvements and enhancing system performance.
Responsibilities
Construction and maintenance of managed cloud solutions. Designing and deploying cloud infrastructure, including compute and platform services. Overseeing cloud performance tuning, policy, and management. Developing and maintaining documentation for cloud processes and procedures.
- Collaborating with cross-functional teams to identify and resolve system issues.
- Developing and maintaining security protocols for cloud solutions.
- Planning and executing disaster recovery and business continuity procedures.
- Providing IT specialist advice to business users and IT peers.
- Managing technical staff within your area of expertise.
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Requirements
- A degree-level qualification or equivalent demonstrated experience and abilities.
- Experience designing, implementing, and leading projects in areas including:
- Strong troubleshooting and problem-solving skills.
- Awareness of the strategic operational impacts of effective IT on the organisation.
Where Your Role Will Fit In
This position will be based in the Technical Standards section of the ICT Department, where you will report to the Technical Standards Manager.
South Wales Police’s Information and Communications Technology (ICT) Department supports a broad range of tasks—from first-line service desks and second-line technical help to third-line specialist architecture and design. The department also handles IT Security, Service Management, Business Support, and Project Management, ensuring continuous improvement in services, software, platforms, and hardware across the full IT lifecycle.
Key functions include:
- Maintaining secure and efficient 24/7 operations for around 10,000 users across 100 geographically dispersed locations.
- Supporting over 20,000 computers, including multiple datacentres and cloud services.
- Managing the network, physical and virtual infrastructure.
Benefits
- Training and professional development opportunities.
- Access to the Local Government Pension Scheme.
- 24 days of annual leave, increasing to 29 days after five years of employment.
- Flexible working arrangements, tailored to existing duties.
- Free on-site parking.
- On-site fitness centre and canteen.
- Collaborative environment with supportive work culture.
- Cycle-to-work scheme.
- Wellness programs available.
- SWP Diolch Vectis and Blue Light Discount cards.
- Meaningful contribution to public safety and community well-being.
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Diversity, Equality & Inclusion
South Wales Police is committed to fostering an inclusive culture within our workforce and services. We work to reduce barriers to equity, ensuring that all applicants are treated fairly.
- Applications are welcomed from underrepresented groups, with additional support provided as needed.
- All potential candidates must undergo vetting to MV/SC security level.
Equality & Opportunity Notice
As an equal opportunities employer, we encourage applications from all eligible candidates. However, given that Black, Asian, and Minority Ethnic (BAME) candidates are currently underrepresented within the Force, we particularly encourage applications from ethnically diverse candidates.
Guaranteed Interview Scheme (GIS)
For those living with a disability, identifying as ethnically diverse, or being part of an underrepresented group, our GIS aims to ensure fairer recruitment. To apply under GIS:
- Meet all the essential minimum criteria for this role.
- Clearly demonstrate these requirements in your application, personal statement, and CV.
For queries regarding the role, please contact: Jamie.Brooks@south-wales.police.uk.
Note: Due to the sensitive nature of the work, all applicants will undergo a rigorous background check as part of the recruitment process.
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