South Wales Police
ICT Infrastructure Manager
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ICT Infrastructure Manager
Business Area: Information & Communication Technologies
Salary: £53,451.00 - £57,186.00
Closing Date: 31/07/2026, 15:00
About the Company:
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!
About the Role:
We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police’s technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items.
Responsibilities:
- Manage the day-to-day infrastructure operations including servers, network, security and cloud services.
- Lead infrastructure projects including upgrades, migrations and system implementations.
- Develop and maintain security protocols and procedures for infrastructure systems.
- Oversee disaster recovery and business continuity planning.
- Provide technical guidance to the infrastructure team and other teams within ICT.
- Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient.
- To provide specialist advice and guidance on a range of complex and/or escalated technical issues.
Qualifications:
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You must possess any of the following:
- A bachelor’s degree in an ICT related subject.
- An ICT related qualification.
- Demonstratable equivalent skills or experience.
- Proven experience of managing a team of technical specialists.
- Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level.
- Proven experience of managing day-to-day ICT operations.
- Skilled in system integration as well as a sound knowledge of major ICT platforms.
- Experience in leading infrastructure projects.
- Strong analytical and problem-solving skills.
Where you’ll fit in:
The ICT Infrastructure Manager sits within the Technical Delivery section and reports to the ICT Technical Delivery Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure.
Equal Opportunity Statement:
As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.
Note: Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process. The successful Candidate must be willing to undergo vetting to MV/SC Vetting.
If you are you looking for your next career step, with amazing benefits and discounts and want to be part of an innovative organisation, click here to apply!
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Maes Busnes: Gwybodaeth a Thechnolegau Cyfathrebu
Cyflog: £53,451.00 - £57,186.00
Dyddiad cau: 31/07/26 15:00
Amdanom Ni:
Heddlu De Cymru yw'r heddlu mwyaf yng Nghymru, yn gwasanaethu poblogaeth o tua 1.3 miliwn o bobl ar draws ardal o 2,117 milltir sgwâr. Rydym yn ymrwymedig i gadw ein cymunedau'n ddiogel, ac rydym yn dibynnu ar dechnoleg arloesol i gefnogi ein gweithrediadau. Yn ddiweddar rydym wedi buddsoddi'n fawr yn ein hadran TGCh â phrosiectau a chyfleoedd newydd cyffrous wedi'u hariannu gan fuddsoddiad sylweddol. Rydym yn mynd drwy gyfnod o dwf sylweddol a newid technolegol, felly does dim cyfle gwell na hyn wedi bod erioed i ymuno!
Y rôl
Rydym yn chwilio am Reolwr Seilwaith TGCh medrus ac ymroddedig i arwain tîm mawr profiadol iawn ac amrywiol o arbenigwyr technegol wrth iddynt ddatblygu seilwaith technegol Heddlu De Cymru, ei roi ar waith a'i gynnal a'i gadw.
Fel Rheolwr Isadeiledd TGCh, byddwch yn rhan o uwch dîm rheoli TGCh estynedig ac yn chwarae rhan hanfodol wrth ddylunio a datblygu’r seilwaith TGCh sydd ei angen ar hyn o bryd ac yn y dyfodol, gan sicrhau gweithrediad llyfn ein seilwaith TGCh o ddydd i ddydd. sail. Mae'r seilwaith technegol yn cynnwys gwasanaethau ar y safle ac yn y cwmwl sy'n lletya amrywiaeth o systemau sy'n hanfodol i weithredu ein sefydliad yn ogystal â gwasanaethau brys eraill a phartneriaid allanol. Eich prif rôl fydd rheoli ein tîm o arbenigwyr technegol. Bydd hyn yn cynnwys cwmpasu dyluniadau a gweithrediadau pensaernïol, cytuno ar amserlennu gwaith, ymchwilio i unrhyw faterion seilwaith a'u datrys a rheoli rheolaeth cylch bywyd eitemau cyfluniad.
Cyfrifoldebau:
- Rheoli gweithrediadau seilwaith o ddydd i ddydd gan gynnwys gweinyddwyr, rhwydwaith, diogelwch a gwasanaethau cwmwl.
- Arwain prosiectau seilwaith gan gynnwys uwchraddio, mudo a gweithredu systemau.
- Datblygu a chynnal protocolau a gweithdrefnau diogelwch ar gyfer systemau seilwaith.
- Goruchwylio adfer ar ôl trychineb a chynllunio parhad busnes.
- Darparu arweiniad technegol i'r tîm seilwaith a thimau eraill o fewn TG
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