Istituto Marangoni
ICT Intern - London
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ICT Intern
Job summary
The purpose of this role is to support the operation of the ICT service. The IT Intern will assist the ICT Manager with the day-to-day maintenance and troubleshooting of audio-visual equipment, printers, laptops, PCs, and network infrastructure. This role provides an excellent opportunity to gain practical experience and develop knowledge of IT services and operations within an educational environment.
Key purpose of the role
- Assist with providing first-line support for the IT Helpdesk.
- Assist with school events and day-to-day ICT operations.
- Support users with IT queries and troubleshoot technical issues.
- Assist with the daily maintenance of IT equipment, including PCs, display screens, audio systems, and printers.
- Support the operation and maintenance of Computer and Design Labs.
- Assist with software updates and the administration of school applications.
- Participate in the deployment and configuration of desktops, laptops, and software.
- Work flexibly and support the ICT department by undertaking other duties appropriate to the role, as required.
Education and desirable skills
Essential
- A-levels or equivalent qualification.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team and contribute positively to team objectives.
- Ability to work independently and use initiative.
- Good organisational skills with the ability to prioritise workload.
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Desirable
- Knowledge of remote support and helpdesk ticketing tools.
- Basic understanding of computer hardware, networking, and troubleshooting.
- Previous experience supporting IT equipment or users in a school, university, or workplace environment.
- Good knowledge of Apple macOS and Microsoft Windows operating systems.
Salary
£18,506.00
About Istituto Marangoni
Istituto Marangoni was founded in 1935 in Milano as ‘Istituto Artistico dell’Abbigliamento Marangoni’ and in 2015 it reaches a special milestone, 80 years of history and success in training the top professionals of Fashion and Design. Istituto Marangoni can praise itself for the education of four generations of students from 5 continents and for having launched over 45,000 professionals in fashion and luxury fields, such as Domenico Dolce, Franco Moschino, Alessandro Sartori, Maurizio Pecoraro, Paula Cademartori, Andrea Pompilio and Lucio Vanotti. It currently educates more than 4,000 students per year from 107 countries at its schools, located in Milano (the School of Fashion and the School of Design), Firenze, Paris, London, Shanghai, Shenzhen, Mumbai and Miami., the international capitals of fashion, design and luxury.
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For additional information, visit istitutomarangoni.com.
Why Istituto Marangoni?
As members of Istituto Marangoni, participants will have the chance to grow professionally within an international organization. They will be part of a multicultural team who works together to enhance young talents across the world and take high-quality education to the next level. Moreover, they will also join a dynamic and enthusiastic environment where they will be empowered with innovative tools to lead their own work, as a proactive team member.
Istituto Marangoni solid foundations lie within a long-standing, strong heritage that make the institute leaders in the private, high-quality education. Istituto Marangoni’s academic offer demonstrates the commitment, professionalism and passion for continuous development. When participants join Istituto Marangoni, they will be part of a committed team of industry experts who will support and inspire while turning them into young professionals.
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