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ICT Program Director
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Exciting Opportunity in the Role of ICT Program Director
We are looking for a well-rounded and senior ICT Program Director to drive the delivery of Ericsson CORE Networks solutions. Responsible for leading large, complex programs in multi-vendor environments while providing technical oversight to support the Key Account Manager team.
Key Responsibilities
- Drive 5G and 4G Core and Cloud engagements, covering the entire lifecycle—from initial scoping to successful delivery.
- Own the end-to-end program delivery, ensuring continuity between pre-sales and execution while balancing:
- Customer satisfaction
- Business objectives
- High visibility through impactful outcomes
- Maintain on-time and high-quality delivery of program objectives and maximize profitability through efficiency, reusability, AI, and automation.
- Expand program revenues by identifying upsell opportunities and creating solution/scope proposals.
- Build enduring customer relationships by fostering on-site partnerships, acting as Ericsson’s trusted presence to enhance trust and integration efforts.
- Lead and empower global/local teams with strong project governance, control mechanisms, and continuous improvement.
- Align and secure stakeholder buy-in across changes, addressing timelines, budgets, scope, and quality.
- Build strategic internal (engineering, sales support) and external (vendors, clients) relationships.
- Foster a collaborative “one team” culture by cultivating knowledge sharing, best practices, and innovation.
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Qualifications Required
- Minimum 10–15 years in Program Management, Program Direction, Customer Project Manager, or Senior Solution Architect, specialising in Core and Cloud deliveries.
- University degree in Engineering.
- Demonstrated success delivering physical, virtualized, and/or containerized Network Function projects.
- Proven track record in automation of test and deployment, with experience integrating GenAI into program workflows.
- Track record of supporting sales teams to secure new business.
- Strong project control acumen—leading with foresight to ensure on-time, on-budget delivery.
- Deep understanding of process engineering, automation, and AI-driven solutions.
- Financial mindset, including business case development and investment justification.
- Exceptional risk management capability—preventive, adaptive problem-solving.
- Ownership mindset, unyielding customer focus, and positive collaboration-DNA, with willingness to assist beyond core responsibilities.
- Proven managing cross-functional relationships (engineering, developers, support, sales).
- Innovative, creative problem solver with entrepreneurial spirit.
- PMP Certification along with ICT Program Director qualification (preferred).
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Bonus Criteria
- Commercial agility to influence, persuade, and network effectively.
- Exceptional planning and organisation skills, meeting and exceeding customer expectations.
Why Join Ericsson?
At Ericsson, you’ll shape tomorrow’s technological leadership. Collaborate with diverse, innovative minds to rethink solutions and solve the world’s most complex challenges. Yes, it is demanding—but imagine doing so at an equal pace with a team as dedicated as yourself.
Our Commitment to You
- Inclusive culture: innovation thrives in diversity. Join an organisation that embraces different backgrounds to drive creativity.
- Diversity and belonging: We strongly support an environment where Eliminating barriers fosters innovation and career growth.
This opportunity has 100% potential—click here to learn more about our hiring process.
Primary Role Location
- United Kingdom || Reading
Req ID: 780722
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