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ICT Technician (TV11826)

Walsall
£26.4k – £28.2k/yr
Posted about 8 hours ago
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Chuckery Primary School

IT Technician

Salary: £26,403 – £28,142 (G4 SCP 7-11) pro-rata.

Hours: 37 hours per week

Days: 195 days per year (term time) + 5 days

The Governors of Chuckery Primary School and Leighswood School are seeking a motivated, enthusiastic, and proactive IT Technician to join our friendly and dedicated school teams. This is an exciting opportunity for an individual with strong technical skills and a commitment to providing all aspects of technical support within an educational setting.

The successful candidate will play a key role in supporting both school's technology infrastructure, ensuring that staff and pupils have access to reliable and effective IT systems that enhance teaching, learning, and school operations. The role is currently predominantly at Chuckery with 1 day per week at Leighswood.

Role Responsibilities

  • Provide IT support to staff and pupils.
  • Maintain and troubleshoot computers, laptops, tablets, interactive displays, printers, and other IT equipment.
  • Manage user accounts, passwords, and permissions within Microsoft 365 and school systems.
  • Support classroom technology and assist staff with educational software.
  • Install, configure, and update hardware and software.
  • Manage network performance and tickets generated by users to solve first and second-line issues and escalate third-line issues to our external IT providers where necessary.
  • Maintain accurate inventories of ICT equipment and licenses.
  • Support cybersecurity measures and ensure compliance with data protection requirements.
  • Oversee the school website and social media accounts.
  • Support the leadership team and admin team in procuring equipment.
  • Commission and set up IT equipment across both schools.
  • Support an apprentice IT technician.

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Key Requirements

  • Experience of providing IT support in a professional environment, preferably a school.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of Microsoft Windows 10/11, Microsoft 365, Intune, managing Chrome OS and Apple devices, networking, and cloud-based technologies.
  • Minimum Level 3 or equivalent IT qualification.
  • Ability to communicate effectively with colleagues of varying technical ability.
  • Organized, reliable, and able to prioritize workload effectively.
  • Ability to work well independently and as part of a team.
  • Commitment to safeguarding and promoting the welfare of children and young people.

Benefits

  • A supportive and welcoming working environment.
  • Strong commitment to your professional development, including funding to support your career aspirations e.g. achieving a Level 4 Network Manager qualification.
  • Two well-resourced schools.
  • An enthusiastic team across both schools.
  • The support of our wider group of schools that form the Cadmus Federation.

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Application Process

Please contact the Chuckery School office on 01922 449104 to arrange a visit with the Executive Headteacher.

Closing date for applications: 12pm, Monday 14th September 2026

Shortlisted candidates will be contacted via email within 5 working days of the closing date.

Both Chuckery Primary School and Leighswood School are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. Shortlisted candidates will be subject to appropriate safeguarding checks, including online checks, in line with Keeping Children Safe in Education (2026).

It is an offence to apply for this role if you are barred from engaging in regulated activity with children. The successful candidate will be subject to an enhanced DBS check. Further information can be found in our Child Protection Policy.

Application forms and further details are available from the Chuckery School office. If you wish to receive an application pack, please contact the school office on 01922 449104 or email postbox@chuckery.walsall.sch.uk.

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Skills

IT Support
Troubleshooting
Problem-Solving
Microsoft Windows 10
Microsoft 365
Intune
Chrome OS
Apple Devices
Networking
Cloud-Based Technologies
Cybersecurity
Data Protection
Educational Software
Inventory Management
User Account Management
Technical Support

Location

Walsall, England, United Kingdom

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