ICU Administration & Rota Co‑ordinator

Job Title: Secretary/Administrator for Critical Care Unit

We are looking for an experienced secretary/administrator to support our Critical Care Unit.

Purpose of the Role

To provide a comprehensive and senior secretarial/administrative service to the business unit ensuring the effectiveness of all communications, administrative processes, and organizational systems at all times.

Key Responsibilities

• Provide secretarial assistance to Lead Consultants and all other Consultant medical staff, Matron(s), Senior Nurses, and Business Unit Management.
• Provide a high level of administrative support to the ICU team including meeting preparation and minutes, follow up clinics, HR matters on ESR.
• Ensure effective communication across all boundaries to ensure the delivery of a comprehensive secretarial service.
• Audio/Other transcription of complex discharge summaries, medical reports, letters, meeting actions, and minutes, etc.
• Typing daily Critical Care admission and discharge summaries.
• Support with Critical Care ICNARC patient and unit related audit work.
• Manager access on ESR to facilitate staff terminations, and staff changes affecting hour changes, departmental moves, maternity/paternity leave, sabbaticals, and staff retiring & returning to work.
• To undertake any duties arising, which may reasonably be considered within the scope of this post.
• Access and retrieval of data using the various systems.
• Provides and receives complex/sensitive information which requires understanding, tact, and diplomacy.
• Arranges a variety of meetings, participating in meetings taking timely minutes and points of action. Ensures actions are progressed with future agendas planned. Takes minutes of sensitive HR meetings/sickness reviews.
• Responsibility for the production and maintenance of medical rotas for departmental Consultants and Doctors, supporting the management of leave and activities.
• Support with Critical Care ICNARC patient and unit related audit work.