Poole & Partners Ltd
Immigration Services Specialist
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TikTok has offices in London, Dublin, Paris, Berlin, Dubai, and across APAC. Moving people across those markets, compliantly and smoothly, is a serious operation. This role sits inside TikTok's Global Mobility Service team in London and owns EMEA immigration end-to-end.
It is not a coordinator role. You would be the specialist: advising on work visa eligibility, managing complex cases from start to finish, translating vendor and regulatory input into clear guidance for the business, and working on process improvement projects alongside the day-to-day case load.
What you will be doing:
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- Managing end-to-end immigration cases across EMEA, covering international transfers and local hires
- Acting as the primary point of contact for relocating employees throughout the process
- Assessing work visa eligibility, tracking case milestones, and maintaining high data accuracy in Workday
- Translating complex immigration advice from vendors into clear, practical guidance for internal stakeholders
- Working cross-functionally to improve visa and immigration processes and contribute to wider mobility projects
What we are looking for:
- 3-5 years managing end-to-end global mobility or immigration cases in a corporate or regulated environment
- Hands-on Workday and Excel experience for case management, tracking, and reporting
- Strong communicator who can simplify complex immigration or regulatory concepts for non-specialist audiences
- Detail-focused, well-organised, and comfortable managing multiple cases and deadlines simultaneously
- Good understanding of EMEA immigration laws and regulations
- Problem-solver who can find a route through ambiguous or navigationally complex scenarios
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Interested? Apply here or message Alice at Poole & Partners directly.
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