The University of Sheffield
IMPACT Co-production and Partnerships Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.
We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits [here](opens in a new window) and join us to become part of something special.
Overview
We are looking for a Co-production Administrator to join the IMPACT Networks team at the University of Sheffield. IMPACT is the UK-wide centre for implementing evidence in adult social care, and IMPACT Networks bring together local people to discuss common yet complex (adult social care) challenges, share their experiences and learning, and suggest practical and scalable ideas for an action plan.
You will support the inclusion of people with lived experience and other partners in IMPACT Networks and Assemblies, acting as their main point of contact and processing payments, ensuring they are paid in a timely manner. This role will also involve extensive communication with internal University of Sheffield teams, including finance and research operations.
We are looking for someone with administrative experience, strong organisational skills and with the ability to communicate in a clear and respectful manner.
Please note that when we refer to lived experience, we mean:
- People who seek social care support
- People using social care support
- People caring for a person with social care requirements as an unpaid/informal/family carer
- People working in social care.
Main Duties And Responsibilities
- Be the main point of contact for people with lived experience who are involved with IMPACT Networks and Assemblies, taking responsibility for resolving complex queries, using judgement and discretion to foster an inclusive environment
- Process payments for people with lived experience, using standard University of Sheffield processes, supporting claimants with access needs
- Liaise with internal departments to ensure timely payments
- Work with internal departments to improve processes and procedures related to paying people with lived experience
- Attend IMPACT Network meetings where relevant
- Carry out other duties, commensurate with the grade and remit of the post
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Criteria
| Criteria | Essential/Desirable | Stage(s) assessed at |
|---|---|---|
| Effective communication skills, both written and verbal across a range of platforms | Essential | Application and interview |
| Excellent customer service, with experience of responding efficiently and effectively to both routine and non-identical queries | Essential | Application and interview |
| Excellent IT knowledge and skills, with experience using Microsoft Office packages, in particular Word and Excel, and Google packages | Essential | Application and interview |
| Experience of monitoring payments and budgets | Essential | Application and interview |
| Ability to assess and organise time, resources and information effectively | Essential | Application and interview |
| Previous experience of working in a support role within a higher education or public sector context | Desirable | Application |
| Ability to develop creative approaches to problem solving | Desirable | Application and interview |
Further Information
- Grade: 4
- Salary: £25,249 - £26,707 (pro-rata for part-time staff)
- Work arrangement: Part-time - 3 days a week
- Duration: As soon as possible until 31 December 2027
- Line manager: IMPACT Networks Manager
Our website: https://impact.bham.ac.uk/delivery-models/networks/
For informal enquiries about this job contact Kate Hamblin, Professor of Social Policy and Networks Lead: on k.a.hamblin@sheffield.ac.uk
Next steps in the recruitment process
It is anticipated that the selection process will take place on Wednesday 29 July. This will consist of an interview and a short task. We plan to let candidates know if they have progressed to the selection stage on Monday 20 July. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact Kelly Davidge on k.s.davidge@sheffield.ac.uk.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our vision and strategic plan
We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision.
What We Offer
- A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- Generous pension scheme.
- A wide range of discounts and rewards on shopping, eating out and travel.
- A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework
- A range of generous family-friendly policies
- paid time off for parenting and caring emergencies
- access to menopause support in the workplace
- paid time off and support for fertility treatment
- and more
More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits.
We are a Disability Confident Leader. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page: sheffield.ac.uk/jobs/candidates.
We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills