Momentus Technologies
Implementation Consultant
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Implementation Consultant
Implementation Consultant – Momentus Technologies
About Momentus
Momentus provides industry-leading event and venue management software to clients across 50+ countries, serving tens of thousands of customers and powering millions of events. Our platform delivers 360° visibility of event operations, enabling professionals to reduce costs, save time, and boost revenue.
Onboarded by leading venues worldwide, including:
- ExCel London
- Manchester United
- Museum of Contemporary Art Australia
- Omanexpo
- China National Convention Center
- Porsche Experience Center (Germany)
- Sydney Opera House
About the Role
As an Implementation Consultant, you will work with a collaborative, high-performing team to design, develop, and deploy customised client solutions. Key to the role is bridging technical expertise with exceptional communication to demonstrate platform value and shape long-term customer success.
Ideal candidates blend technical proficiency, deep product knowledge, and storytelling skills, supporting external customers and internal stakeholders for enduring impact.
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Key Responsibilities
- Manage CRM and ERP software implementation projects (5–500 users)
- Participate in functional and technical working groups, including progress reviews
- Identify business needs, document requirements, and articulate them via Momentus’s Best Practices Playbooks
- Work alongside Project Managers, Principal Consultants, and Technical Services to support client onboarding
- Design and deliver stakeholder training (system configuration, end-user context)
- Perform core project management tasks, including:
- Creating onsite agendas
- Maintaining project task lists
- Escalating issues proactively
Requirements
Essential
- 1+ years of hands-on Enterprise SaaS or Software Implementation experience
- 2+ years as an Implementation Consultant, including billable hours (with measurable utilization targets)
- Strong organisational, written, and verbal communication skills (service customers across the globe)
- Fluency in English
- Ability to travel up to 40%—as scheduled—to client venues
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Preferred
- Adaptable, self-motivated independent worker in a fast-paced environment
- Ability to simplify highly technical details into clear, compelling narratives
- Proven collaborative mindset with a customer-first approach
- Time management awareness to hit deadlines
- Familiarity with Mavenlink / Kantata software, and/or Momentus solutions provides advantage
- Venue/exhibition industry experience appreciated but not mandatory
Why Work at Momentus?
Career Growth & Culture
- Join a collaborative team of problem-solvers shaping the future of staging innovation
- Direct impact on our products and customers in a high-growth environment
Compensation & Benefits
- Competitive compensation package
- High-quality benefits, including:
- Remote work flexibility to support a global team
- 2x complimentary venue event tickets annually
- Professional development access via LinkedIn Learning partnership
(Job closing tasks automated; no optional references included.)
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