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Implementation Consultant
We’re looking for a hands-on Implementation Consultant to lead and co-lead small to mid-sized implementations from scoping to go-live. You’ll be the key contact during delivery—bringing users, project teams, and product colleagues together to land successful deployments that improve outcomes across the NHS and wider care sector.
Responsibilities
- Own phases of structured implementation, from discovery and configuration through testing, training and go-live.
- Facilitate workshops with client project teams; turn requirements into clear configuration and release artefacts.
- Manage configuration specs, change requests, and knowledge capture so everyone stays aligned.
- Support onsite and remote cutovers, hypercare and triage—helping users feel confident from day one.
- Track milestones and risks, feed lessons learned into service improvement, and keep communicating flowing.
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Requirements
You’ll bring:
- Experience delivering software implementations, ideally in healthcare or other regulated environments.
- Strong planning, governance, and stakeholder management skills; comfortable owning a workstream.
- Confident facilitator with excellent documentation, testing coordination, and release discipline.
- Pragmatic problem-solver who stays calm in ambiguous, fast-moving situations and takes ownership.
- A collaborative style grounded in humility, integrity, and a focus on doing the right thing.
- Knowledge of corporate finance systems and basic financial accounting principles.
- Experience with file imports and exports, including requirements gathering through to implementation and testing.
- Excellent communication skills to support and provide guidance at all levels.
- Experience implementing complex systems, such as finance or HR.
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Desirable Traits
- Experience with social care finance in both Adults' and Children's services.
- Knowledge of financial assessment for social care.
- Strong analytical skills and data-evaluation skills (e.g., SQL).
Why Join System C
You’ll join a friendly, purposeful team building technology that truly matters. We:
- Invest in your growth
- Offer flexible benefits
- Recognize dedication—not just meeting expectations
Benefits & Work Arrangements
- Competitive salary with flexible benefits
- Hybrid working and UK client travel when needed
- Ongoing learning and clear development pathways available
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