Capita
Implementation Consultant Level 3 (Configuration)
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Implementation Consultant Level 3 (Configuration)
# Implementation Consultant Level 3 (Configuration)
We are seeking Pension Consultants to reinforce our home-based Configuration Pension Implementation Team. You’ll join our Implementation Department, where we deliver innovative pension administration solutions for clients of varying scopes, from large-scale blue-chip transformations to tailored bespoke projects. Working across diverse stakeholders ensures a dynamic and varied professional experience.
Responsibilities
- Gather and interpret client requirements and processes, converting them into seamless system solutions
- Manage and oversee system configuration and quality assurance
- Automate calculations to ensure precision and efficiency
- Lead client implementation projects, ensuring on-time delivery
- Train and document internal and external users for system adoption
- Troubleshoot and resolve client queries/technical issues
- Mentor Implementation Analysts and impart expertise
- Conduct configuration and testing quality checks
- Collaborate in technical development, delivering specifications for new/enhanced systems
- Perform data analysis to review configurations, specifications, and project risks
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Requirements
Technical & Sector-Specific
- Proven ability to lead projects, manage teams, and coach junior roles
- Deep UK pension expertise: OS understanding of:
- Pension types (DB, DC, Care, Annuitants) and administration frameworks
- System implications for stakeholder relationships (member records, trustees, schemes, actuaries, investments)
- Regulatory oversight in the pension sector (authorities and their roles)
- Platform proficiency: Hands-on experience with pension/employee benefit tech systems
- Technical configurations: Knowledge of system parameters and set-up
Analytical & Digital Tools
- Advanced MS Excel skills to create automated calculators, pivot tables, filtered/sorted databases, and condition-based formulas (IF/nested IF, lookups)
- MS Access: Capable of building specifications and managing data
- Ability to translate business requirements into technical specifications
About Capita Pension Solutions
Capita Pension Solutions (CPS) designs resilient pension strategies to secure financial futures for employers and employees. Our expertise spans admin solutions, technology, and engagement tools—driving sustainable investments for both organisations and people. Joining us means contributing to projects that evolve fields and skills.
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Rewards & Flexibility
- Meaningful impact: Shape projects alongside high-profile clients, expanding your capabilities
- Work environment: 100% home-based options or hybrid models (near your nearest Capita office)
- Competitive compensation: All-inclusive benefits—life assurance, 15-week paid maternity/adoption/paternity leave, plus:
- Pension contributions matched by the company
- Comprehensive maternity/parental/family/health support
Ready to Apply?
Apply now by completing our short form—we’re eager to explore how you can thrive in this role!
Commitment to Inclusivity At Capita, we prioritise an equal opportunities and disability-inclusive workplace. All adjustments to support accommodation (e.g., reasonable adjustments, Access to Work, BSL interpreters) are encouraged. For details, email reasonableadjustments@capita.com or call 07784 237318.
Location: Home-based, UK Type: Full-time, Permanent
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