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Scottish Government

Implementation Support Officer - National Social Work Agency - B1

City of Edinburgh
£34.9k – £37.9k/yr
Posted 1 day ago
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Implementation Support Officer - National Social Work Agency - B1

Do you want an exciting opportunity to join the new National Social Work Agency (NSWA), established in early 2026?

The Agency has oversight of social work – raising the profile and strengthening the cohesion of the profession across public, third and independent sectors, including students. It will advance social work practice and support implementation of national policy – driving support, change and continuous improvement in social work education and learning. This is a new agency with highly motivated staff, who take pride in their work and strive to ensure effective person-centred and trauma responsive support is available for people of all ages in Scotland. The work is fast-paced, high profile, varied and rewarding.

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Role Overview

As Programme Support Officer within the Improvement and Implementation Unit, you will provide essential coordination and operational support to the delivery of a national programme of training and implementation activity. Working with policy colleagues, senior leaders and external stakeholders, you will help ensure that activity is well-planned, effectively communicated and delivered smoothly.

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Key Responsibilities

  • Support programme delivery through coordination of training and events
  • Management of communications and programme data
  • Effective administration of governance processes
  • Contribute to ensuring delivery is organised, evidence-informed and responsive to feedback
  • Support the wider aim of embedding trauma-responsive practice across social work services
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Skills

Coordination
Operational Support
Stakeholder Management
Event Coordination
Communications Management
Data Management
Governance Administration
Inquiry Skills
Interviewing Techniques
Empathy
Change Management
Evidence Analysis
Digital Process Improvement
Working Together
Delivering At Pace
Effective Decision Making

Location

City of Edinburgh, Scotland, United Kingdom

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