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Import Administrator
[Barbour Import Administrator Role]
About Barbour
The Barbour story began in 1894 in South Shields in the North East of England, founded by John Barbour to supply oilskins and other garments to sailors, fishermen, and dockers. Still family-owned—now in its fifth generation—Barbour’s headquarters remain in South Shields. Under the leadership of Chairman Dame Margaret Barbour, the brand has evolved into a lifestyle brand sold in over 55 countries worldwide, including Europe, the US, and Asia, offering functional yet stylish clothing, footwear, and accessories rooted in the traditions of the British countryside.
Iconic products like the Barbour Bedale and Barbour Beaufort wax jackets are still handcrafted in its South Shields factory. Barbour also launched Wax for Life in 2020—a comprehensive program including re-waxing, repairs, and upcycling experiments through Barbour Re-Loved. Annually, over 70,000 wax garments are globally handled by Barbour for refurbishment, repairs, or alterations.
Position Overview
- Role Title: Import Administrator
- Department: Supply Chain
- Location: Head Office, South Shields
- Work Arrangement: Hybrid (4 days office-based, 1 day homeworking)
Role Summary: This position provides office-based daily support to ensure a seamless flow of goods into Barbour’s warehouses. Key responsibilities include:
- Customs clearance coordination with freight partners and couriers.
- Validation and management of supplier documentation, including preference statements and certificates.
- Checking freight invoices against payment terms.
- Categorising products by commodity codes and updating them across systems.
- Resolving invoice discrepancies.
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Assets required: Enthusiasm for logistics, textiles, and organisation, with a preference for those with ERP/logistics import experience.
Key Responsibilities
- Validate freight partner invoices against an agreed rate card and payment terms.
- Raise and resolve invoice disputes as they occur.
- Present customs import clearance instructions to freight partners and couriers.
- Handle and classify supplier documents with special attention to preference statements and certificates.
- Evaluate seasonal commodity codes and publish updates to relevant teams, including ERP systems.
- Complete other reasonable duties as directed by senior management.
Required Skills and Experience
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Basic Education:
- GCSE English and Maths, or equivalent qualification.
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Industry-Specific:
- Proven experience in Import or Export operations.
- Background in the textiles/clothing sector (preferred).
- Knowledge of customs codes and documentation (including preferences, tariffs).
- Strong understanding of import processes, procedures, and compliance.
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Digital Proficiency:
- Microsoft Office expertise (Excel, Word, Outlook).
- Familiarity with ERP systems (desirable but not mandatory).
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Soft Skills:
- A problem-solving, self-driving mindset.
- Attention to meticulous detail to avoid errors.
- Collaborative teamwork and the ability to juggle competing priorities efficiently.
- Dependable, organised, and proactive.
Benefits and Perks
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Compensation & Performance:
- Discretionary company bonus scheme.
- Service rewards tied to company tenure.
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Work Environment:
- Team discounts on Barbour products.
- Staff shop offering personally discounted merchandise.
- Hybrid/flexible working options (4 days office, 1 day remote).
- Early finishes (Friday close at 4pm).
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Welfare & Growth:
- 25 holiday days per year (increasing with service tenure).
- Inclusion of bank holidays.
- Corporate healthcare plan (Calpla/Health Cash Plan).
- Career development through free training and mentorship programs.
- Wellbeing support and employee resources.
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Recognition & Incentives:
- Staff rewards programme ( encantmes, perks).
- Referral bonus for bringing in qualified colleagues.
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Facilities:
- Free on-site parking.
- Subsidised employee canteen.
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