NHS University Hospitals of Liverpool Group
Improvement Advisor
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Improvement Advisor
About the Role
We are seeking an experienced and motivated Improvement Advisor to support the implementation of the Electronic Patient Record programme across Liverpool University Hospitals NHS Foundation Trust.
This is an exciting opportunity to work at the centre of a major clinical, operational and digital transformation programme. The post holder will provide Quality Improvement expertise to support EPR workstreams, helping teams to understand current ways of working, identify waste and unwarranted variation, redesign workflows, test change safely, and measure whether the EPR delivers meaningful benefits for patients, staff and services.
The EPR programme is both a technical deployment as well as a unique opportunity to improve patient safety, flow, reliability, staff experience and patient care. Quality Improvement support will help ensure the programme starts with the problems that matter most to patients and staff, by maximising system functionality to meet the needs of its users.
Responsibilities
- Work closely with clinical, operational, digital and administrative teams across a range of workstreams, including emergency care, inpatient wards, pharmacy, theatres and outpatients.
- Support current-state diagnosis, process mapping, work-as-done observation, facilitated co-design, rapid-cycle testing and benefits realisation.
- Provide hands-on Quality Improvement support to EPR workstreams, ensuring that digital implementation improves real clinical and operational workflows rather than digitising existing inefficiencies.
- Support teams to define the priority problems the EPR needs to solve, establish baseline performance, understand current work-as-done, identify duplication and waste, and support the co-design of future-state workflows.
- Facilitate multidisciplinary groups, support project delivery from initiation through to closure, apply Quality Improvement science and the Model for Improvement, and ensure that changes are tested, adapted and implemented safely.
- Support measurement for improvement by developing outcome, process and balancing measures, using run charts, Statistical Process Control, surveys and audits where appropriate to understand whether changes are being realised and sustained.
- Work with clinical teams in their areas, wards, units and services to identify where there are opportunities to improve with new digital tools.
- Support sustainability beyond go-live by helping teams develop standard work, documentation, local ownership and transition plans so that improvement becomes embedded into business as usual.
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About Us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in the region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
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We operate from five hospital sites:
- Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.
- Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.
- Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community.
- Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.
- The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Contact Information
For further details or informal visits, contact:
- Name: Stuart Halliwell
- Job Title: Senior Improvement Advisor
- Email Address: stuart.halliwell@liverpoolft.nhs.uk
- Telephone Number: 07595919168
Please feel free to contact me if you'd like to have an informal discussion prior to submitting an application.
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