Edwardian Hotels London
In Room Dining Head Waiter/ Waitress
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In Room Dining Head Waiter/ Waitress
Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’.
At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
Current Opportunity: In-Room Dining Head Waiter/Waitress
We are currently recruiting for an In Room Dining Head Waiter/Waitress for our 5-Star Luxury Hotel The Londoner.
Key Responsibilities
- Provide warm, discreet, and intuitive service to guests in line with 5-star expectations
- Manage and deliver in-room dining orders promptly, accurately, and beautifully presented
- Guide guests through menu choices and dietary requirements with confidence and knowledge
- Maintain exceptional product knowledge across all food and beverage offerings
- Support training and mentoring of the In-Room Dining team
- Ensure all trays, trolleys, equipment, and minibars are impeccably set and maintained
- Uphold health & safety, allergen, and food hygiene standards at all times
- Work collaboratively with the kitchen, F&B, and front-of-house teams to deliver a seamless guest journey
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About You
- Previous experience in a luxury hotel or fine-dining environment (essential)
- A refined service style: polished, confident, and anticipatory
- Passionate about delivering exceptional, personalised guest experiences
- Strong communication skills and a calm, professional demeanour
- Exceptional attention to detail and standards
- Ability to prioritise, multitask, and remain composed under pressure
- A team player with natural leadership potential
- Flexible availability, including early mornings, late evenings, and weekends
Company Benefits
- Competitive salary
- 28 days holiday per annum (including Bank Holidays), increasing with long service
- Complimentary hot meals, salad bar, and unlimited beverages provided daily
- Recommend a Friend Scheme (up to £500 per friend recommended)
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels (for hosts, family, and friends)
- Access to discount platform for all major stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events (held in January each year)
- Wellbeing champions across all hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform: Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
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Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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