Primark
Inbound Operational Excellence Manager
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Inbound Operational Excellence Manager
Supply Chain at Primark
Because you can see how we can be better. Innovate, your way.
Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.
What You’ll Do
Please note: Although the role is currently listed as Reading-based, we operate a flexible working model and are open to candidates located across the UK, including locations such as Islip, Magna Park, London, or other regions.
We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:
- Lead and deliver the inbound logistics strategy, driving operational excellence and continuous improvement across processes and performance
- Oversee end-to-end inbound transformation initiatives, optimising:
- Purchase Order (PO) management
- Supplier compliance
- Cross-functional collaboration
- Establish and maintain robust SOPs, performance metrics, and data-driven insights to enhance efficiency, consistency, and scalability
- Drive the adoption of new systems and tools, ensuring:
- High data quality
- Strong governance
- Improved visibility to support decision-making
- Manage:
- Inbound risks
- Resilience planning
- Sustainability initiatives, ensuring compliance and progression against key targets
- Partner with commercial, procurement, and operations teams to:
- Optimise supplier performance
- Control costs
- Support long-term growth
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What You’ll Get
This role is a hybrid opportunity, offering 1–2 days working from home.
People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best.
Lifestyle & Benefits
- Comprehensive healthcare
- Pension scheme and potential bonus
- 27 days of leave, plus bank holidays (with the option to buy 5 extra days)
- Tax Saver Tickets
- Access to a fitness centre
- Subsidised cafeteria
What You’ll Bring
Here at Primark, we want everyone to feel valued—so please bring your authentic self, along with some key experience and abilities:
- Over 7 years’ experience in:
- Inbound logistics
- Supply chain
- Operations, with a strong understanding of global freight (ocean, air, road, rail)
- Proven ability to:
- Drive operational excellence
- Lead large-scale transformation or continuous improvement initiatives
- Strong analytical and data-driven mindset, including:
- Experience using logistics systems, data platforms, and automation tools
- Advanced proficiency in Microsoft Office, particularly:
- Excel
- PowerPoint
- Excellent:
- Organisational
- Problem-solving
- Process design skills, with the ability to deliver measurable improvements in complex environments
- Strong stakeholder management and leadership capabilities, with:
- Commercial awareness
- Experience influencing cross-functional and global teams
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About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin (1969) to a £9bn+ turnover business with 80,000 colleagues and 440 stores across 17 countries.
Our values run through everything we do:
- Caring—always putting people first
- Dynamic—pushing boundaries to stay ahead
- Together—succeeding as a team
If you need any reasonable adjustments or have an accessibility request (e.g., extended time, sign language interpreters, mobility access, assistive technology), please contact your talent acquisition specialist.
All offers of employment are subject to:
- Background checks (right to work, references, education verification)
- Criminal and financial checks (for some roles)
If you have concerns, please reach out to our talent acquisition team.
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