Suffolk County Council
Independence and Wellbeing Practitioner
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Independence and Wellbeing Practitioner (Trustee Assessor)
Suffolk County Council | Hartismere Hospital, Eye, Suffolk, IP23 7DD Salary: £28,598 per annum (pro rata for part-time) Hours: 37 hours per week (flexible working options available) Contract: Secondment or Fixed Term (up to 12 months to cover a member of staff’s secondment)
About the Role
As a modern, flexible, and effective organisation, Suffolk County Council is committed to making a positive difference—to people, communities, and careers. This opportunity as an Independence and Wellbeing Practitioner (Trustee Assessor) allows you to shape and improve our services while growing your own career.
Your work will focus on:
- Enabling customers to achieve personalised, high-quality outcomes that support independence and wellbeing.
- Assessing functional ability and delivering interventions (e.g., daily living equipment, adaptations, assistive technology, community resources).
- Fostering reablement and digital care solutions to maximise independence.
- Integrating health and social care across multidisciplinary teams for seamless, accessible support.
You’ll represent our values of compassion, innovation, and customer-centred care—inspiring teams, partners, and communities to deliver joined-up, value-driven services.
Your Responsibilities
Core Functions
- Conduct trusted assessments to evaluate customers’ functional needs.
- Provide advice, support, and access to assistive solutions (including adaptations, technology, and community networks).
- Promote digital care solutions and reablement programmes tailored to individual needs.
- Work collaboratively across health, social care, and voluntary sectors to ensure system-wide integration.
Key Priorities
- Advocate for customer rights while explaining eligibility policies and pathways with clarity and empathy.
- Deliver positive, outcome-focused outcomes, aligning with Suffolk County Council’s vision, values, and priorities.
- Foster a culture of continuous improvement, value for money, and long-term independence.
- Lead by example—aligning actions with organisational values in every interaction.
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Requirements
Essential
- A genuine passion for empowering individuals to live independently.
- Problem-solving approach and ability to work creatively in interactions (assessments, progress reviews, goal-setting).
- Compassionate listening skills and deep empathy—essential when guiding decision-making.
- Strong understanding of relevant legislation, rights, and pathways (even if not practiced professionally).
- Flexibility and adaptability—navigating diverse needs, from individuals to family systems.
- Teamwork—collaborating with social workers, healthcare partners, carers, and community organisations.
- Resilience and patience—handling complex or high-pressure situations with positivity (e.g., supporting patients through transitions, challenges, or cuts).
Desirable
- Prior experience in adult social care, reablement, disability services, or community work.
- Knowledge of assistive technology, adaptations, or community-based solutions.
- Firsthand experience in integrating multiple systems (e.g., linking care stakeholders).
About the Team
You will join an Integrated Neighbourhood Team—a truly multiprofessional group co-located with community healthcare colleagues. Key aspects of team culture:
- Collaborative problem-solving with health, social care, and voluntary sectors.
- Creative approach to improving local outcomes.
- Supportive community that celebrates learning, innovation, and resilience.
- Mission-driven: Focused on ensuring people remain independent as long as possible.
What’s in it for You?
As part of Suffolk County Council, you’ll enjoy:
- 29 days’ annual leave (prorata), plus UK bank holidays and two paid volunteering days.
- Full membership of the LGPS (Local Government Pension Scheme).
- Wellbeing benefits: Travel support, health perks, and lifestyle incentives.
- Performance-based pay progression (plus annual cost-of-living increases).
- Training and development tailored to your goals.
- Cross-organisation career opportunities and active staff networks.
- Flexible working options, including the right to request flexibility from Day 1.
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Our Commitments
- Diversity and inclusion: We welcome talent from underrepresented groups and advocates for equity.
- Safeguarding: All roles require DBS checks (if applicable) to uphold safeguarding policies.
- Equality: Our Workforce Equality Report highlights ongoing efforts to reflect the communities we serve.
Key Dates
- Closing date for applications: 11:30 pm, 12 July 2026
- Interviews: 22 July 2026
Application Process
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Prepare your Supporting Statement (see guidance below).
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Write short answers (no more than 400 words each) to:
- An example of creative/innovative problem-solving in your work.
- Person-centred approach to maximise an individual’s independence.
- How you’ve remained resilient under pressure or with challenges. (Use a template.) Note: AI-supported applications may be rejected. Ensure authenticity.
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Apply online with your statement.
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For secondments, review this policy and secure managerial approval before applying.
Note: Omitting your supporting statement will prevent progression.
Additional Support
- Need reasonable adjustments for the application process? Contact:
- Email:
recruitment@suffolk.gov.uk - Phone:
03456 014412
- Email:
For further details, email Rebecca Bailey: rebecca.bailey2@suffolk.gov.uk or call: 01449 778302.
About Us: Suffolk County Council
We offer purpose-driven careers that align with your values and ambitions, with flexibility, growth, and impact.
Explore training opportunities, values, and our equality agenda at careers.Suffolk.gov.uk.
Suffolk County Council is committed to safeguarding children, young people, and vulnerable adults. All successful applicants will undergo required checks.
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