The Guinness Partnership
Independent Living Advisor
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Job Description
Our Independent Living teams support older people living in their own homes by providing a friendly housing management service.
We are excited to offer a new opportunity for an Independent Living Advisor to join our team in Devon. This is a full-time permanent role working 35 hours per week. It would be ideal for someone passionate about helping people over 55 to live independently and keep well.
Role Overview
Reporting to the Independent Living Manager, you will provide housing management services to residents in our accommodation designated for the over 55’s. Your responsibilities will include:
- Building strong relationships with residents
- Supporting new residents during viewings and move-ins
- Helping them understand their tenancy rights and responsibilities
- Assisting customers in accessing benefit support or financial advice
- Making referrals for adjustments, aids, and adaptations that promote independent living
- Conducting regular site inspections and health & safety checks
- Monitoring contractor performance to ensure high standards are maintained
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You will primarily cover Exeter schemes; however, flexibility is essential as you will be required to provide cover in schemes in Mid-Devon, West-Devon and Teignbridge when needed. A full UK driving licence and access to your own vehicle is essential. Expenses are paid for business miles (55 pence per mile).
What We Are Looking For
- Experience working with older adults, promoting independence and community spirit
- Strong commitment to Equality and Diversity
- Adaptable communication skills, especially when explaining technical information
- Solid administrative and numeracy skills
- Ability to work independently and as part of a team
- Excellent verbal and written communication
- Proficiency in Microsoft Office
- Full UK driving licence and access to a vehicle
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To find out more, please review the role profile to view all the key responsibilities. Job profile: https://jobs.guinness.org.uk/rps/IndependentLivingAdvisor.pdf
This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
How to Apply
Please apply with a CV and covering letter, letting us know how you meet the essential criteria.
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