Norfolk County Council
Independent Living Support Worker Level 1

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Independent Living Support Worker (Children’s Services, Supported Accommodation) | Permanent Contract
Location: Norwich
Hours: 37 hours per week
Salary: £26,824 to £28,142 per annum, plus:
- Weekend and bank holiday enhancements
- Sleep-in payments available
Grade: E
About the Role
Our Supported Accommodation service works to create a positive environment for young people participating in the independent living scheme. In this critical role, you will:
- Support young people in developing positive and effective independent living skills.
- Contribute to care plans for their well-being and progress, ensuring statutory reviews are attended where required.
- Provide a positive role model, fostering strong relationships with young people and their families to address emotional, physical, and developmental needs.
Key Responsibilities
- Work collaboratively with young people, families, and multi-disciplinary teams.
- Assist in actioning personalised support plans while encouraging self-determination.
- Demonstrate strong communication abilities when engaging with young people.
- Plan and prioritise workloads effectively using excellent organisational skills.
- Commit to continuous professional development.
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Why you're a good match
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Important note: This is an on-call role. You will be required to cover evenings, weekends, bank holidays, and sleep-ins as needed.
Requirements
- Previous experience in support work, ideally with young people.
- Ability to form strong and trusting relationships in a informal setting.
- Commitment to improve your own learning through relevant training.
- Willingness to work towards an NCFE Level 3 Diploma for Residential Childcare (RQF), which will be fully funded by the employer.
Benefits Of Working For Norfolk County Council
Core Financial & Working Perks:
- Competitive salary within the local government salary scales (Grade E).
- Extended holiday scheme options and well-being initiatives:
- Fast-track physiotherapy access
- Free counselling service
- Flexible working frameworks: part-time, remote, hybrid (dependent on role).
- Corporate savings and discounts:
- Norfolk Rewards program (discounts on groceries, holidays, technology, fashion, etc.)
- Blue Light card eligibility for Fire Service/Social Care Workers
- Relocation expense assistance (if applicable)
- Work-related travel expenses covered via pre-payment/loan scheme


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Long-Term Security
- Pension scheme: Local Government Pension Scheme, inclusive of generous employer contributions, death in service benefits, and dependants' pensions.
- Tax-efficient workplace benefits, including green car leasing options for low-emission vehicles.
Support Opportunities & Training
- A Level 3 Diploma for Residential Childcare is fully funded for eligible candidates.
Current & Redeployment Considerations
- Current employees under restructure risk may receive priority hire, with a closing date of 30 June 2026 (23:55).
- Corporate applicants’ final closing deadline: 8 July 2026 (23:55).
How to Apply Apply via Norfolk County Council > click here to download & attach an application form to your online application.
For Enquiries: Contact Sharon Mudangwe, Senior Practitioner, on 01603 222344.
(Further details can be found in the full Job Description and Person Specification before submitting.)
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