Welwyn Hatfield Borough Council
Independent Living Team Leader
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Independent Living Team Leader
(RP0191)
Starting salary £38,350pa with progression to £41,254pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
37 hours per week (hybrid working)
Permanent contract
We are looking for an Independent Living Team Leader who will be responsible for the direct delivery of the management of our sheltered schemes for the over 60s, to ensure a high quality sheltered housing service.
The role oversees the operational delivery of the management of sheltered schemes and allocated staff to deliver a compliant and customer focused service which enables older and vulnerable people in the community to live fulfilling, healthy and independent lives.
- You will lead a dedicated team of Independent Living Officers and Mobile Wardens providing support and guidance when needed.
- You will undertake structured one to ones with each staff member and organise focused team meetings to provide updates on the operational service including corporate information.
- Communication is key in this role to ensure your team feel supported and engaged.
You will oversee the team’s development including their training needs and encouraging personal development to ensure they meet the organisational and team objectives. You will ensure that every reasonable measure is taken to ensure the health and safety, and wellbeing of your staff through risk assessments, and by providing practical and emotional support.
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- You will work with the Independent Living Services Manager to develop and update policies and procedures as required and ensure that these are communicated to staff and applied consistently throughout the service.
- You will ensure that the services provided meet legislation and regulatory requirements and reflect best practice and always deliver excellent customer care.
This is a fantastic opportunity to make a real difference to the lives of older people while leading the team to promote independence, wellbeing and community.
Qualifications and Requirements:
- Formal training to A-Level or another professional qualification, or equivalent experience and knowledge in housing or social care.
- Strong knowledge of safeguarding, data protection and health and safety.
Are you looking at building on your management skills, or wanting to take the next step in your career? We are looking for a strong leader to guide and support the team.
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The role requires you to have a full UK driving licence and have access to a car.
Working Conditions:
- You will be working in the heart of Welwyn Garden City in our vibrant office.
- We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Career.
- We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.
Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!
Please note we do not offer sponsorship for employment in the UK.
We recommend that you download the role profile as this will be unavailable once the advert closes.
Application Timeline:
- Closing date for applications is 2 August 2026
- Remote assessment will be held on 6 August 2026
- Face to face interviews will be held on 18/19 August 2026
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