Croydon Council
Independent Visitor Volunteer Co-Ordinator (September start)
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Independent Visitor Volunteer Coordinator – Children Services
Salary: Grade 10 £43,680–£45,750 (pro rata £26,208–£27,450)
Fixed Term / Secondment (6–9 months) – 21.6 hours per week Hybrid working September start
Job Purpose
The Independent Visitor service is the only statutory service with a befriending nature, as outlined in the Children’s Act 1989. Young people who are looked after by the local authority often lack a consistent adult role model in their lives. The service aims to provide an Independent Visitor volunteer to all eligible children, offering a trusted adult with whom they can enjoy fun activities and discuss worries.
Croydon Council’s Independent Visitor Service has been recognised as one of the leading services in the country, highlighted in our most recent Ofsted Inspection Report (December 2024) for delivering ‘impressive practice.’ This is a unique opportunity to support the service alongside the existing Independent Visitor Coordinators, ensuring statutory care provision for children in Croydon.
The role is based within the Quality Assurance and Safeguarding Unit.
About the Role
We’re seeking a keen and enthusiastic individual who enjoys working with both children and adult volunteers. Key responsibilities include:
Responsibilities
- Recruitment, training, assessment and approval of Independent Visitor volunteers
- Meeting with children in care to initiate and supervise matches with volunteers
- Arranging and guiding activity sessions between volunteers and children
- Raising awareness of the service across Croydon Council, engaging with young people and professional networks
- Managing recruitment through in-person and digital advertising platforms
- Thorough administration and IT tasks, ensuring accurate record-keeping
- Making presentations to partners and colleagues, plus training volunteers
- Maintaining community liaison and service development
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Experience Advising: Essential experience working with children in challenging circumstances (e.g., care system, vulnerabilities). Flexible availability is required, including occasional evening/weekend hours.
About You
Essential Requirements
- Proven ability to build rapport with children and volunteers alike
- Strong administrative, organisational, and IT skills
- Excellent interpersonal communication, including presentation skills
- Experience engaging with young people in care or vulnerable settings preferred
- Ability to demonstrate flexibility and adaptability
Benefits
- Hybrid working arrangement (with optional workplace days)
- Meaningful contribution to children’s welfare and Wellbeing
- Training and professional growth opportunities
- Alignment with Croydon Council’s commitment to inclusivity, safeguarding, and community impact
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About Croydon Council
Strategic Priorities
The Council operates on four key pillars:
- Sustainable Financial Management
- Partnerships with communities and businesses
- Collaborative innovation between sectors
- Workforce development aligned with Croydon's diversity
- Ofsted-Recognised Excellence: Future-focused resident services
Key Business Outcomes
✔ A place where opportunity thrives for businesses, learning, and families ✔ Children and young people empowered to fulfil their potential ✔ Communities cleaner, safer, and healthier ✔ Independent, fulfilling lives for all residents (health and independence focus) ✔ Adaptive, modernised ways of working
Core Values
Croydon Council: ✅ Champions equality and inclusivity, embracing applicants from all backgrounds. ✅ Supports flexible working arrangements, including hybrid options. ✅ Commits to justice and human rights, adhering to disability confident principles. ✅ Safeguarding is fundamental - all staff must align with policies protecting children and vulnerable adults.
Note: This role will require a Disclosed and Barring Service (DBS) check, if applicable.
Application window may close early; submit promptly to avoid missing this opportunity! [View full role details here.]
Equal opportunities apply – we celebrate diverse backgrounds!
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