Hays
Information Governance & Corporate Compliants office
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Your New Role
Hays are delighted to be supporting a well-established public sector organisation in the appointment of an experienced Information Governance & Corporate Complaints Officer on an initial three-month contract.
This is an excellent opportunity for a governance professional with significant experience of information governance, data protection, statutory information requests, and complaints management. Working within a busy governance function, you will provide specialist advice and operational leadership across a range of compliance and corporate governance activities.
The successful candidate will be confident working with senior stakeholders, interpreting complex legislation, and managing high-profile or sensitive cases. You will play a key role in ensuring the organisation continues to meet its statutory obligations whilst driving best practice across information governance and customer feedback processes.
Key Responsibilities
- Provide expert advice on information governance, data protection, freedom of information, and related compliance matters.
- Lead and coordinate responses to statutory information requests, including FOI, SAR, and EIR enquiries.
- Support the management of complex complaints investigations, ensuring fair and robust resolutions.
- Advise managers and stakeholders on governance risks, regulatory requirements, and best practice.
- Assist with Data Protection Impact Assessments (DPIAs) and wider data protection compliance activities.
- Support the maintenance of information asset registers, records management processes, and data retention frameworks.
- Work closely with senior colleagues to strengthen governance arrangements and improve organisational compliance.
- Contribute to policy development, procedural reviews, and continuous improvement initiatives.
- Support the investigation and management of data incidents where required.
- Promote awareness of governance responsibilities through guidance, coaching, and staff engagement activities.
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What You'll Need to Succeed
To be successful in this role, you will demonstrate:
- Significant experience within Information Governance, Data Protection, Corporate Governance, or Complaints Management.
- Strong knowledge of UK GDPR, Data Protection legislation, and Information Rights requirements.
- Experience managing Subject Access Requests, Freedom of Information requests, and statutory disclosure processes.
- Proven ability to handle complex complaints and sensitive stakeholder issues.
- Experience supporting governance frameworks, compliance programmes, and risk management activities.
- Excellent written communication skills with the ability to interpret and apply legislation.
- Strong organisational skills with the ability to manage competing priorities and deadlines.
- Experience working within a public sector, regulated, or complex organisational environment.
- Confidence building relationships and influencing stakeholders at all levels.
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Desirable
- Professional Data Protection qualification (BCS, IAPP CIPP/E, or equivalent).
- Experience supporting a Data Protection Officer or governance lead function.
- Knowledge of information security frameworks and records management principles.
- Experience delivering governance training or awareness sessions.
- Power BI or reporting experience.
What You'll Get in Return
- Immediate start opportunity.
- Day rate £250.
- Hybrid working arrangement.
- Sheffield city centre location with excellent public transport links.
- Opportunity to work within a high-profile governance team.
- Exposure to strategic governance, compliance, and organisational improvement projects.
- Competitive day rate.
What You Need to Do Now
If you're an experienced Information Governance professional available at short notice and looking for your next contract opportunity, we'd be keen to hear from you.
Apply now or contact Hays for a confidential discussion.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk.
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