Hoople Group
Information Governance Support Officer
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Information Governance Support Officer
Information Governance Support Officer
Hours: 30 Salary: HC06 £28,142 – £32,062 pro rata (£22,817 – £25,996 per annum) Contract: Permanent
The Role
Herefordshire Council are seeking an enthusiastic Information Governance Support Officer to support the administration processes and workload within our busy Information Governance Team. Forming part of the Corporate Services Directorate, the Information Governance Team is a dynamic, multi-skilled team, responsible for delivering our strategy for meeting statutory requirements around managing information.
What will you be doing?
As an Information Governance Support Officer, you will act as one of the main points of contact for:
- Freedom of Information (FOI) Requests
- Environmental Information Regulations requests
- Other information requests from the public
You will also support the wider Information Governance team with:
- Implementation of the council’s Information Governance policy and framework
- Work with and directly support the Information Governance Manager, Data Protection Officer, and other team members
Key responsibilities and skills include:
- Excellent communication skills (both written and verbal)
- Strong interpersonal and analytical skills
- Experience working to strict deadlines
- Ability to handle confidential information effectively
About You
To excel in this role, you will have:
- A good educational background, preferably to A-Level standard
- Demonstrable recent and continuing professional development
- Experience of working within Information Governance or Administration
- The ability to work within a complex environment while managing changing priorities
What We Offer
encompasses a strong support system and competitive benefits including:
- A competitive salary of £28,142 – £32,061 pro rata (for 30-hour week)
- Enrolment in the Local Government Pension Scheme (LGPS)
- Career progression with clear promotion pathways
- 31 days annual leave (pro-rated) along with all public holidays. Additional 10 days (purchased per annum during the request period) can be bought
- Flexible working options including:
- Job-sharing
- Part-time hours
- Agile working
- A 24/7 Employee Assistance Programme for support and counselling
- Payment of professional membership fees (where relevant to the role)
- Pick your perks:
- Retail, leisure, holiday and health benefits including:
- Discounts & cashback programs
- Savings opportunities
- Retail, leisure, holiday and health benefits including:
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Why Choose Herefordshire Council?
START OF “Why Choose Us”:
Our Vision for Impact
We stand proud to showcase our new recruitment video, where communities, commitment, and compassion unite. In the heart of England, Herefordshire's uniqueness is reflected through its friendly crowd, thriving ambiance, and dedication towards nurturing progress.
Every role at Herefordshire Council has a tangible impact on its communities. We believe in diversity, support, and a growth mindset where every employee feels valued and inspired to achieve alongside peers.
Location & Culture
Live in a county that's enriched by:
- Strong and welcoming communities
- Access to countryside beauty including the Brecon Beacons
- Historic significance with strong links to Wales
- Strategic efforts through the Marches Forward Partnership (Collaboration with Monmouthshire, Powys, and Shropshire)
Guidance and Priorities
Our next four-year plan aligns around the pillars of:
- People: To enable residents with health, potential and community engagement for unmatched growth.
- Place: Protect and enhance the environment while ensuring access to green spaces and improved tanks.
- Growth: Foster long-term economic initiatives, attracting both business development and new residents.
- Transformation: Promote best practices, innovation through technology, and continuous improvement in value for money.
Additional Opportunities & Commitments
For Those Below Full Expectations
Herefordshire Council believes in nurturing a diverse, inclusive environment. For field experience in diverse job tasks rather than full criteria alignment, supportive opportunities can shape your professional, management, and supervisory skills.
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Reasonable Adjustments
Collaborating with Hoople Resourcing, assure any required support or adjustments for an optimal application experience. Reach out via: [Professional contact support email].
Inclusivity & Support Come First
Actively leaning towards building a vocal yet supportive workplace:
- 8 Employee Network Groups available to strengthen and listen
More at: www.spiritofherefordshire.com
Mandates and Statutory Commitments
We encourage interviews for candidates:
- Who indicate having a disability (dedicated commitment to “Disability Confident” program)
- Armed Forces Veterans or Reservists to market our support of the Armed Forces Covenant.
- Those who reveal to be Herefordshire Care Leavers
Our safeguarding priority reflects children's, young people's, and vulnerable adults' overall welfare, ensuring all team members carry this sense of responsibility forward.
Statutory obligation includes a Disclosure and Barring Service (DBS) check if appointed.
How To Apply
Apply by:
- Uploading an current CV
- Completing an application form reflecting your:
- Experience
- Skills
- Abilities to excel in the position.
Informal Discussion
Further inquiries or preliminary discussions about the role with Claire Jacobs ([here is the email address]) or through a [requested communication pathway] are encouraged and welcomed.
Insisting reference to the job description and relevant person specification/role profile highlights serious interest.
The next steps post your application if shortlisted:
- For interview and/or assessment arrangements coordinated through Hoople Resourcing via email including date, timing, and venue.
- Please check your inbox, including spam/junk folders, to ensure details are furnished.
Good luck, we eagerly anticipate your successful submission!
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