Achieving for Children
Information Governance Support Officer
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Freedom of Information & Data Protection Support Officer
About the Role
Achieving for Children (AfC) is seeking a driven, energetic, and highly organised individual to join our Information Governance Team as an Information Governance Support Officer. You will ensure AfC remains compliant with UK GDPR and the Data Protection Act 2018 by coordinating and processing Freedom of Information (FOI) and Data Subject requests. Reporting to the Head of Information Governance and Policy, your key responsibilities include:
- Coordination and processing of FOI and Data Subject requests, including redaction and publication of reports
- Maintaining documentation systems for all received information requests
- Providing expert support, advice, and training on FOI, data protection, and compliance policies
- Collaborating with management to design and refine processes that uphold strict legal standards
Working Arrangement
We operate on a hybrid schedule, with one day a week (Thursdays) in our Twickenham office to foster collaboration.
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Contact for informal discussions: Suzanne Payne (suzanne.payne@achievingforchildren.org.uk)
About You
We are looking for an independent, flexible professional who brings:
- Deep expertise in the Data Protection Act 2018, GDPR, FOI transparency, and confidentiality considerations
- Experience in responding to FOI requests, data access enquiries, redactions, and corrections
- Exceptional communication skills—ability to explain complex legal and compliance topics clearly to colleagues, partners, children, young people, and caregivers
- Analytical, problem-solving, and multitasking abilities to meet conflicting deadlines while maintaining organisation
- Numeric and literacy proficiency (GCSE-level C or above in English and Maths preferred)
- Desirable: prior experience in Children’s Services or Health environments
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Cormhfear is a candidate-only agency—appointment to specified vacancies is subject to achieving for Children’s eligibility verification procedures.
A Positive, Child-Focused Work Culture
At AfC, we prioritise care, discretion, and translating rigorous data protection policies into meaningful, positive support for children and young people.
About Our Benefits
We create a supportive, collaborative environment with direct impact, paired with:
- 29 annual leave days (increasing to 33 after 2 years, 35 after 4 years), plus an extra day in your birth month (or aligned to term-time schedules)
- Tailored induction programmes for new starters
- Local Government Pension Scheme (LGPS) or Teachers’ Pension Scheme
- Flexible working, including comprehensive Employee Assistance Programme (EAP) access
- A range of discounted benefits, career development pathways, and **('staff '**retained holidays, etc.)
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