Arup
Information Management Lead - Arup University
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Information Management Lead - Arup University
Information Management Leader, Arup University
Joining Arup
Arup’s purpose, shared values, and collaborative approach have set the firm apart for over 75 years, shaping the world’s most transformative projects in the built and natural environment. Operating in 140+ countries, Arup’s team—comprising designers, engineers, architects, planners, consultants, and technical specialists—delivers innovative, high-impact work of uncompromising quality. As a wholly independent, member-owned organisation, we define our business direction without external shareholder influence, prioritising the success of our employees and their families.
About Arup University
Founded 2009, Arup University (AU) is the engine of learning, innovation, and evolution at Arup, enabling the firm to see further, design better, and create lasting impact. Our mission is to support members, leadership, and clients in navigating change, delivering excellence, and thriving in a fast-paced world.
AU drives Arup’s strategic pillars: ✔ Total Design – Seamless collaboration across disciplines ✔ Market immersion – Deep global understanding ✔ Agility & borderlessness – Embedded responsiveness ✔ Member-centric capabilities – Best-in-class support, skills, and knowledge networks
The Opportunity
As the Information Management Leader, you will reshape Arup’s global information services—moving from custodial operations to a strategically integrative, future-proof system that empowers professionals across the firm to create value, build confidence, and deliver impact.
Under your leadership, three specialist teams will align:
- Photo Library
- Project Library
- Corporate Library
You will set a visionary direction, expressing information as a trusted core asset amid an era of AI, distributed teams, and evolving work paradigms.
Key Responsibilities
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Strategic Leadership
- Define and execute a firm-wide information management roadmap aligned to Arup’s strategic priorities.
- Champion information services as a critical differentiator for leaders, members, and clients, articulating clear value propositions.
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Future-Proofing & Adaptability
- Proactively anticipate organisational, technological, and industry shifts, influencing the function’s evolution.
- Sponsor and govern AI integration, intelligent search solutions, and automation within libraries and information services.
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Business & Financial Oversight
- Develop evidence-based business cases to secure sustained investment from senior stakeholders.
- Align budgets and resources with strategic priorities, ensuring maximum impact.
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Thought Leadership & External Engagement
- Contribute to the evolution of the information management profession through research, publications, and targeted industry dialogues.
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Talent Development
- Mentor and nurture colleagues to build sustainable IM capability, implement succession planning, and create clear development pathways.
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Operational Excellence
- Design scalable governance models, workflows, and cross-cultural operating strategies for a distributed, global organisation.
- Drive iterative improvement in service quality, efficiency, and user experience using data, metrics, and stakeholder feedback.
Is This Role Right for You?
Essential Experience
- Senior leadership in information management, libraries, or closely related domains with global organisations.
- Proven track record applying future-proofing principles to libraries/services, embracing emerging technologies and new ways of working.
Technical Expertise
- Strong foundation in:
- Taxonomy, metadata, records governance, and digital asset management.
- AI’s impact on information work, with a clear ethical and governance lens.
- Practical understanding of platform selection, systems integration, and vendor management.
Leadership & Commercial Capability
- Experience leading cross-functional, distributed teams across diverse cultures and time zones.
- Commercial acumen in budget stewardship, strategic priorities, and ** andò-equity ROI narratives**.
** Preferred Qualifications**
- Bachelor’s degree (or equivalent experience); postgraduate qualifications or chartered membership (e.g., CILIP) is advantageous.
What We Offer You
At Arup, we cultivate a differentiating reward package rooted in our values and purpose—because talent drives defining success.
Competitive Remuneration
- Fully competitive, fair, and equitable pay, grounded in market benchmarks and individual contribution.
- Profit Share – Share in Arup’s collective success, aligning personal reward with firm-wide achievements.
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Benefits (Beyond Basics)
- Health and Wellbeing – Holistic support, including workplace wellness programmes and flexible ergonomic workspaces.
- Learning & Growth –
- World-class training and mentorship programs customised to your development.
- Cross-firm learning networks connecting you with peers worldwide.
- Pathways to leadership opportunities and accredited professional certifications.
- Community & Impact – Meaningful work rooted in Arup’s legacy and global social responsibility, including education and societal projects.
Freedom to Innovate
- As a member-owned firm, we set our own course—igniting projects at the intersection of bold ambition and sustainability.
- Relaxed environment with flexible working policies, prioritising balance andföld ways of working.
A Culture of Belonging
Arup is an equal opportunity employer. We actively promote diversity and inclusion, ensuring our workplace reflects the rich spectrum of humanity. We welcome applications from individuals of all backgrounds, including but not limited age, gender identity, marital status, disability, neurotype, faith, racial ethnicity, sexual orientation, Arup welcomes all mothers and fathers returning from parental leave.
Networks That Unify
Arup’s internal Employee Networks support our culture through:
- Sexual orientation and gender identity inclusion
- LGBTQ+ voice
- Race and cross-cultural collaboration
- Mental health awareness
Creating Equitable Systems
Guided by our values and the UN Sustainable Development Goals, we actively foster equitable systems and communities so everyone feels empowered to are creative and make a positive difference.
Support for Every Candidate
✔ Recruitment Process Guide ✖ Arup will never ask for bank details—watch for phishing attempts.
Accomodating Accessibility
If you require adjustments or accommodations to successfully apply or interview, please contact: Lia Wiltsher lia.wiltsher@arup.com
We strive to create an accessible employment journey for all candidates. Your support was requested in confidence, and we are committed to minimising barriers.
Explore Life at Arup * for a deeper experience into our global collaborative community.
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