Swissport International AG
Information Security Analyst
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Information Security Analyst
Cybersecurity Operations Specialist (SOC Analyst)
Join Swissport, a global leader in aviation services, and take flight in our dynamic industry. Focused on consistent and tailor-made solutions, our mission is to enhance the customer experience across aviation services globally.
At Swissport, our success is built on our people—modules that embody our core values: Show You Care, Do the Right Thing, and Win as a Team.
Job Summary
The Cybersecurity Operations Specialist (SOC Analyst) plays a critical role in protecting Swissport’s networks and infrastructure. You will:
- Collaborate tightly with the Security Operations Centre (SOC) to detect, investigate, and resolve insecure features and malicious activities.
- Manage security controls, including email security gateways and vulnerability management systems.
- Support cyber risk awareness programs across the organisation.
Key Responsibilities
Your day-to-day activities will include:
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Incident Response & Alert Management
- Monitor, investigate, and respond to security alerts from the SOC, SIEM, and EDR platforms.
- Assess risks and drive remediation for vulnerable assets.
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Email and Threat Protection
- Oversee and fine-tune email security gateways (quarantine review, rule adjustments).
- Reduce false positives through evidence-based decision making.
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Risk and Compliance
- Support vulnerability management, from detection to tracking remediation.
- Contribute to cyber risk assessments for new software and services.
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User Awareness
- Conduct phishing simulations and analyse results.
- Lead security awareness initiatives, including training campaigns and compliance follow-ups.
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System Enforcement
- Ensure logging coverage and data integrity for the SIEM.
- Validate log forwarding from critical systems.
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Incident Investigation & Forensics
- Assist in investigations involving compromised accounts or endpoint devices.
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Process & Documentation
- Develop repeatable security operations processes.
- Contribute to improved tools, workflows, and controls.
Your Profile
We’re looking for an experienced individual with:
Required Qualifications
- 2–3 years of hands-on experience in:
- Cybersecurity operations
- System/network monitoring
- Incident response
- Familiarity with:
- Email security
- Endpoint detection and response (EDR)
- Vulnerability management
- Security Information and Event Management (SIEM)
- Basic knowledge of information security frameworks (e.g., ISO 27001, NIST) and regulations (e.g., GDPR).
- Strong communication skills to explain technical risks to non-technical stakeholders.
- Proactive, collaborative mindset with a continuous improvement mentality.
- Ability to:
- Operate independently on routine tasks.
- Escalate issues when necessary.
- Thrive in a fast-paced, operational environment.
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- Willingness to learn and adapt to emerging cyber threats and technologies.
Desirable Qualifications
- A relevant qualification or certification (e.g., CompTIA Security+, Microsoft SC-900).
- Experience in a regulated or high-availability environment (e.g., aviation, critical national infrastructure).
Why Swissport?
✔ Purpose-driven work in aviation, connecting the world. ✔ Core values inspire a collaborative, inclusive culture. ✔ Flexible career development with learning opportunities. ✔ Life at Swissport celebrates diversity, equality, and fairness.
Ready to take off?
Explore more at www.careers.swissport.com and be part of a team that shapes the future of aviation security.
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