Queen Mary University of London
Information Technology Officer
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Company Description
Queen Mary University of London is a prestigious, research-intensive institution and a proud member of the Russell Group of leading UK universities. With over 32,000 students from more than 170 nationalities, it spans a wide range of disciplines including humanities, social sciences, medicine, dentistry, and science and engineering. Renowned for its strong research output, the university was ranked 7th in the UK for world-leading or internationally excellent research in the latest national assessment. Offering over 240 degree programs, Queen Mary has a history dating back to 1785 and a reputation for combining academic excellence with inclusivity and innovation.
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Role Description
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This is a full-time remote role for an Information Technology Officer. As an integral part of the IT team, the Information Technology Officer will manage and support IT infrastructure and systems, provide technical support for end-users, and resolve IT-related issues promptly. Day-to-day tasks include:
- Troubleshooting software and hardware issues
- Administering networks and systems
- Ensuring the smooth functioning of IT services
- Assisting in maintaining security protocols
- Contributing to the improvement of IT operations
Qualifications
- Strong skills in Troubleshooting and providing Technical Support to end-users
- Expertise in Information Technology fundamentals, including software, hardware, and IT operations
- Experience in Network Administration and management
- Proficiency in System Administration, including maintaining and configuring IT systems
- Excellent problem-solving and communication skills, with attention to detail
- Ability to work independently in a remote environment with minimal supervision
- Familiarity with IT security protocols and best practices
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
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