DP World
Information Technology Program Manager
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Information Technology Program Manager
Senior UK IT Programme Manager – UK Role
This is a senior, business-critical role within our UK Information Technology team at DP World. The UK IT Programme Manager will be responsible for the end-to-end oversight, coordination, and governance of complex, multi-disciplinary IT programmes that support DP World’s terminal operations and strategic objectives.
Role Overview
The UK IT Programme Manager will ensure the successful delivery of a portfolio of interdependent initiatives, spanning:
- Systems & applications
- Development
- Infrastructure & networks
- Service delivery
- Operational technology
- Cyber security
Responsible for running the programme from early discovery and planning, through design, delivery, deployment, and post-implementation stabilisation, ensuring outcomes are:
✔ Operationally resilient ✔ Secure ✔ Alignments with business priorities
Key Responsibilities
Programme Leadership & Governance
- Provide end-to-end leadership for IT programme delivery across DP World London Gateway and DP World Southampton, ensuring adherence to scope, cost, timeline, and quality expectations.
- Drive clear programme direction, priorities, and delivery structure, managing:
- Risks & issues
- Interdependencies (across IT teams, operations, engineering, and third-party suppliers)
- Supplier performance accountability
- Regular travel required between Essex (London Gateway) and Southampton terminals.
Programme Execution
- Ensure the full programme lifecycle (from discovery to post-go-live stabilisation) delivers measurable business outcomes.
- Maintain robust governance artefacts, including:
- Integrated plans
- RAID (Risks, Assumptions, Issues, Dependencies) logs
- Dependency maps
- Change controls
- Readiness assessments
- Cutover plans
- Coordinate delivery across:
- IT teams
- Operations
- Engineering functions
- External suppliers
- Enforce technical, security, and operational readiness standards before go-live.
- Manage performance against milestones, budgets, quality, and risk thresholds, intervening early to mitigate blockers.
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Testing & Risks
- Lead programme-wide testing (functional, UAT, performance, resilience, and integration testing).
- Ensure secure-by-design delivery through collaboration with Architecture, Cyber Security, and Engineering teams.
- Monitor and manage risks against compliance requirements.
Stakeholder and Supplier Management
- Report progress, risks, dependencies to sponsors and leadership in regular, clear, structured updates.
- Manage third-party vendors while aligning with contractual and service obligations.
- Build strong cross-terminal alignment with regional IT and Group IT.
Continuous Improvement
- Identify process optimisation opportunities for delivery, infrastructure, and operational readiness.
Location & Travel
- Flexible location: London Gateway (Essex) or Southampton terminals.
- Frequent travel between both sites (mandatory for cross-delivery coordination).
Key Requirements
✅ Proven large-scale IT programme delivery in multi-disciplinary enterprise environments. ✅ Strong background in:
- Systems, applications, development
- Infrastructure, networking
- Cyber security
- Service delivery management ✅ Experience coordinating multi-teams, suppliers, and dependencies simultaneously within a fast-paced environment. ✅ Exposure to 24/7 operational/logistics environments (ports, logistics, infrastructure) is preferred. ✅ Broad technical understanding:
- High availability
- Disaster recovery
- Integrated architecture
- Security controls
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✅ Stakeholder management at strategic leadership levels.
✅ Experience with structured delivery frameworks (MSP, PRINCE2, PMP, Agile).
Soft Skills
- Commitment to delivery excellence, operational stability, and risk mitigation.
- Collaborative, resilient mindset with strong stakeholder influence and facilitation skills.
Compensation & Benefits
- Market-competitive package.
- Opportunity for professional growth within a global, inclusive organisation.
About DP World
DP World exists to "change what’s possible for trade" by improving the flow of global commerce.
🌍 Workforce: Over 103,000 people across 75 countries. 🏭 Operations: Ports, terminals, logistics, technology, and marine services. 🔧 Mission: Provide integrated supply chain solutions through innovation and automation.
Join a world leader in logistics – meaningful impact on millions around the world.
Inclusivity at DP World
DP World is an Equal Employment Opportunity (EEO) employer. We celebrate diversity and authentic professionalism, welcoming all candidates to bring their whole selves to work. (not added as emphasis was already clear in original language)
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