Microbyte MSP - Managed IT Services
Information Technology Project Engineer
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Job Description: IT Project Engineer
Microbyte are looking for a person who has genuine care for customers and people in general. The organisation has grown into an international service provider and given its committed engineers amazing opportunities to progress.
Trust is one of the keystones at Microbyte and the supportive environment has built a wealth of committed engineers who are always looking to improve. Are you someone who has hit a glass ceiling in your tech career, and you are looking for the next step to grow and mature?
Have you been working on a helpdesk and are looking to expand your skills into IT Project Engineering?
As an IT Project Engineer, you will need to use your experience and skills to deliver migration projects, server builds and networking tasks.
You must have experience and exposure to Microsoft 365, Azure, Windows Server, Active Directory and Networking. You’ve got a great idea of what it takes to meet your SLAs, troubleshooting, maintaining, and supporting a wide range of systems.
You should feel comfortable being on site with customers and communicating at a medium to high level with senior people.
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The IT Project Engineer is pivotal in advancing customers’ systems and implementing industry-leading solutions.
Duties and Responsibilities
- Migrations e.g. SharePoint, server builds, PowerShell automation.
- Installing Servers, Networks and Firewalls.
- Managing Modern Desktop environments with Intune etc.
- Assistance with end-to-end installation, i.e. Leased Line through to desktop projects. E.g. Office moves or new build.
- Liaise with customers to clarify details, important documents surrounding projects.
- Prepare and provide project completion/handover documentation e.g. completion report including process undertaken.
- Project scoping meetings/project action committees to determine the scope of the project.
- Technical assistance to the support desk.
- Maintaining and updating build standards.
- Prepare and provide project templates e.g. for SharePoint, documentation on how it works.
Required Experience/Skills
Desired:
- Systems/Software
- Windows Server 2019 - 2025
- Active Directory
- Networking, DNS, DHCP
- Azure
- SharePoint & OneDrive
- Microsoft 365
- Intune & Autopilot
- Cisco Meraki
- PowerShell
- Experience
- Working on a support desk within an MSP.
- Forward thinking focus coupled with the ability to see the bigger picture.
- Good communicator and the ability to understand what the customers are trying to achieve.
- An interest in technology and innovation and the latest products and solutions from vendors.
- Diligent and strong eye for detail but able to summarise simply e.g. know what the 500 words mean but can summarise it in 10 words.
- Able to work in a dynamic environment e.g. one minute building a server and the next minute doing a SharePoint migration.
- Work well on your own as well within a team.
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Nice to Have:
- Microsoft MS-900
- Microsoft AZ-900
- CompTIA A+
Applicants must have a Full UK driving license and be willing to travel.
Expected Salary: £30k - £40k dependent on experience.
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