Clearwave Enterprise Solutions Limited
Information Technology Solutions Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Role
We are primarily seeking an individual who is ambitious, driven, and ready for an exciting new challenge. If you are someone who has an enquiring mind, a desire for self-improvement, and are passionate about technology, then we would encourage you to apply for this role.
Apply to join our forward-thinking company in York as a Technology Solutions Specialist with the opportunity to progress to Operations Manager depending on performance.
This role has an unusual and unique combination of design, build, and support facets. You’ll play a vital role in the delivery of our products, bridging the gap between gathering requirements and long-term client satisfaction.
Career Progression & Growth Potential
We recognise that the successful candidate may not initially possess every skill listed for this role. What matters most is your ability to demonstrate strong potential, personal accountability, and a capacity to develop into the role of Operations Manager as the business scales.
Please note: This is NOT a traditional IT helpdesk role.
What You’ll Be Doing
As a Technology Solutions Specialist, you will be involved across a broad spectrum of products and it is for this reason we are looking for an ambitious yet open-minded individual with the potential to grow and develop. Below are the four key areas that you’d be involved within the role.
- Product Architecture & Solution Design: Turn received client requirements into working product designs alongside sales and client management. Outline delivery plans, submit PO requests to Finance, and schedule resources. Train client end-users to ensure high adoption and full use of the tech. Work with R&D to test new tools for future client solutions.
- Product Delivery & Deployment: Agree project timelines with account teams and clients. Build and configure chosen product setups to specification. Lead go-live milestones for a smooth move into production. Coordinate with Finance for final invoicing and account teams for project reviews.
- Product Support & Maintenance: Provide technical support and keep client systems healthy. Schedule regular system checks and maintenance routines. Manage spare parts, repairs, and third-party supplier links. Meet strict SLAs and share service improvement ideas internally.
- Data & Systems Integrity: Keep internal systems accurate across all projects and support tickets.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We’re Looking For
We’re looking for someone with a curious mind, diligent yet flexible in their approach to their work and solving problems. You might not have all the skills listed below but with the right mindset, you’ll be coached and trained to develop in those areas you are unfamiliar with.
Key Skills Sought:
- Technical Implementation: Hands-on experience deploying and troubleshooting cloud, modern workplace, or software solutions.
- Architecture & Documentation: Skilled in creating technical specs, workflow maps, and clear project delivery plans.
- Client Communication: Confident leading client handovers, running product training, and managing expectations.
- Commercial Awareness: Comfortable working with Finance and account teams on POs, project reviews, and invoicing.
- Lifecycle Management: Disciplined with routine system checks, supplier management, SLA tracking, and accurate record-keeping.
Ideal Candidate Background:
- Project Engineer / Implementation Engineer
- Microsoft 365 / Cloud Specialist
- Systems Deployment Specialist
- Professional Services Engineer
- Technical Solutions Engineer / Systems Architect
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Clearwave?
If you are looking for something different, something challenging and equally rewarding, you should apply.
- Career Progression to Operations Manager: Clear pathway for a candidate who demonstrates capability and growth potential to advance into an Operations Manager role.
- Competitive Package & Profit Sharing: In addition to a competitive salary starting at £30,000 annually, you will participate in company profit sharing, directly aligning your success with the business's growth.
- Professional Growth: Expand your hybrid skill set across technical architecture, project delivery, vendor management, and business transformation within a growing BTSP model
Salary: £30,000 per annum (37.5 hours per week Mon to Fri, no weekends)
Pension & Benefits
- Competitive pension scheme
- Performance-based bonus every six months
Remote working: One day per week (following the initial training period)
Holidays: 28 days (including bank holidays)
Growth: Career progression for the right person (if desired)
Culture: A positive, "can-do" environment where initiative is rewarded and you are supported
About Clearwave Enterprise Solutions
Clearwave Enterprise Solutions Limited is a forward-thinking Business Transformation Solutions Provider (BTSP) helping small and growing businesses across the UK improve efficiency, operational effectiveness, and profitability through technology. We don’t just manage IT and Servers; we bridge the gap between people, technology, and commercial strategy. Using our Identify, Align, and Empower process, we set up tech that helps our clients work better and grow.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills