NP Tech Limited
Information Technology Specialist
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Company Description
NP Tech Limited helps businesses scale, innovate, and accelerate digital transformation through top-tier IT consulting and global talent solutions. The company specializes in connecting complex technological challenges with highly skilled engineering teams to deliver custom software that supports real business growth. NP Tech partners with startups, enterprises, and tech companies to modernize legacy systems, migrate to the cloud, and build secure, scalable digital products. Core services include IT consulting and strategy, dedicated engineering teams, software modernization, cloud and DevOps solutions, and end-to-end product development. Applicants join a team focused on robust, efficient, and future-ready technology solutions for diverse global clients.
Role Description
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The Information Technology Specialist is a full-time, on-site role based in the London Area, United Kingdom. This role involves managing and maintaining network infrastructure, servers, and end-user devices to ensure reliable and secure operations. The specialist will monitor system performance, diagnose issues, perform troubleshooting, and implement solutions that minimize downtime. Day-to-day responsibilities include:
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- Configuring and updating network security controls
- Supporting software and hardware installations
- Documenting IT procedures and changes
- Providing responsive customer service to internal stakeholders
- Resolving service requests
- Collaborating with engineering and consulting teams to support client projects and technology initiatives
Qualifications
- Strong Information Technology and Troubleshooting skills for managing systems, diagnosing issues, and implementing effective solutions.
- Network Administration and Network Security skills to configure, secure, and monitor network infrastructure and related services.
- Customer Service skills to support users, communicate clearly, and provide timely, professional assistance.
- Relevant experience with Windows and/or Linux environments, cloud platforms (e.g., AWS, Azure), and common enterprise tools is beneficial.
- A degree or professional certification in IT, Computer Science, or a related field (e.g., CompTIA Network+, Security+, CCNA) is preferred.
- Strong analytical thinking, attention to detail, and the ability to work collaboratively in a fast-paced, technology-driven environment are important.
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