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SISL Global

Information Technology Support Specialist

Peterborough
Posted about 18 hours ago
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Responsibilities:

Provide Hardware and Operating Systems support for:

  • OS, Base Application configuration and issue resolution for remote customers: Windows 10/11 Office 365 (Outlook, Word & Excel, Skype, Teams etc.),
  • Field Service personnel using Field Programming Units (FPU) laptop computers
    • FPU Level 2 will remain with Solar.
    • FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration.
  • Perform hardware/software support and issue resolution for customers.
  • Troubleshoot and resolve VPN connectivity issues for customers.
  • Perform remediation on patching issues to ensure compliance with security standards.

Required qualifications:

  • At least 2-3 years experience working in a customer support environment using a ticketing system.
  • Working knowledge of OS platforms.
  • Experience troubleshooting and resolving IP communication issues for customers.
  • At least 4-5 years’ experience troubleshooting software issues and performing repairs down to the registry level.
  • Highly proficient in both spoken and written English and Local language.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Skills

Hardware Support
Operating Systems
Troubleshooting
VPN Connectivity
Patching
Customer Support
Ticketing System
IP Communication
Software Issues
Registry Level Repairs
English
Local Language

Location

Peterborough, England, United Kingdom

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