Candour
Information Technology Technician
Kendal
£30k/yr
Posted 2 days ago
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Information Technology Technician
IT Technician
Location: Kendal Salary: £30,000 Work Pattern: Field-based
Benefits
- Company car
- Private healthcare
- Electric vehicle salary sacrifice scheme
- 25 days holiday + bank holidays
- Free parking
- Training and professional development
- Clear career progression opportunities
Key Responsibilities
- Provide remote and on-site IT support across multiple sites
- Resolve issues relating to:
- Hardware
- Software
- Microsoft 365
- Active Directory
- Networking
- Manage service desk tickets and adhere to SLA targets
- Install, configure, and support IT systems, devices, and user accounts
- Assist with infrastructure upgrades, deployments, and IT projects
- Maintain accurate documentation and follow security best practices
- Deliver high-quality customer service and build strong user relationships
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Key Requirements
- Experience in IT support or a service desk environment
- Strong knowledge of:
- Windows desktop environments
- Microsoft 365
- Active Directory user and group management
- Strong troubleshooting and communication skills
- Excellent customer service approach
- Ability to prioritise workload effectively
- Full UK driving licence
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Desirable
- Experience in an education IT environment
- Exposure to Microsoft Azure or cloud platforms
- Understanding of IT infrastructure and cybersecurity
Application Details: If you are interested, please apply now!
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Skills
IT Support
Service Desk
Windows Desktop Environments
Microsoft 365
Active Directory
Troubleshooting
Communication
Customer Service
Workload Prioritization
Driving License
Location