Indra Group UK & Ireland
Infrastructure and Deployment Engineer
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Senior Onsite Support Engineer (ATM Infrastructure) – NATS Prestwick Centre, Scotland
About Indra
Indra is one of the leading global technology and consulting companies, serving as the technological partner for core business operations worldwide. Specialising in proprietary solutions for Transport and Defence markets, along with Digital Transformation Consultancy and Information Technologies through its affiliate Minsait, Indra delivers high-value, innovation-driven products. With €4.84 billion revenue (2024), 60,000+ employees, a presence in 46 countries, and operations in 140+ countries, Indra is recognised as a global leader in Air Traffic Management (ATM) systems.
Over 100 years of experience in ATM solutions, Indra has 4,000+ installations across 160+ countries, supporting 85% of global air passengers. The "Leading the Future" Strategic Plan (2024–2030) aims for global ATM leadership and €10B revenue. The UK is now a key growth area, making it an exciting time to join.
Guided by four core values, Indra drives results through:
- Leadership – Real impact via tangible outcomes
- Flexibility – Strong customer proximity & differentiation
- Focus – Guided progress & business specialisation
- Reliability – Trust & long-term relationships via excellence
The Role
Indra seeks an experienced engineer to join our onsite support team at the NATS Prestwick Centre (Scotland). This customer-facing team is responsible for:
- The implementation and maintenance of the Infrastructure as a Service (IaaS) platform
- The deployment of ATM products into Indra and customer environments
- System integration support for development, including operational validations with end users in networking, virtualisation, OS, and software deployment
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Key Responsibilities
- Provide expert-level (third-tier) support for ATM systems:
- Analyse incidents/observations, then provide customer-facing solutions
- Collaborate with offshore development teams for troubleshooting
- Support operational training and test environment deployments
- Customer-facing interaction:
- Update clients on investigation/problem resolutions
- Act as the engineering focal point during system development with end users
- System integration & deployment:
- Hardware/software integration in customer & internal ATM environments
- Proactively document technical procedures (e.g., operational protocols, network designs)
- Customer stakeholder management:
- Ensure needs are met
- Identify new business opportunities
Requirements
Essential
- Technical expertise
- Software integration testing
- Formal IT infrastructure experience
- Strong Linux (preferably RHEL) knowledge
- Virtualisation (VMware, KVM)
- Log analysis skills
- Automation/scripting (shell scripting, Python)
- Networking (TCP/IP, Multicast, Routing + troubleshooting tools: Tcpdump, Wireshark)
- Software installation/troubleshooting
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Professional soft skills
- Excellent communication, able to explain technical concepts to diverse stakeholders
- Collaborative mindset: adaptability, cultural sensitivity, teamwork
- Strong customer-facing problem-solving under pressure
- Fluency in English
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Work expectations
- Availability for occasional business travel
Desirable
- Docker/Kubernetes (containerised environments)
- Highly distributed workspace experience (cross-team/department collaboration)
- Basic Spanish
What We Offer
Indra provides a comprehensive benefits package:
- Leave: 25 days + 8 bank holiday days (with options to buy/sell)
- Pension: 4% employee contribution, 4% employer
- Private medical insurance (including dental & optical)
- Life assurance & income protection services
- Cycle to work scheme + Employee Assistance programmes
- Flexible/remote working options available
- Social events (both formal/informal)
- Learning & development programmes
- Innovative, collaborative work environment
Indra is an equal opportunity employer, welcoming applications from all backgrounds. Equal consideration is given to all applicants based on merit.
Apply today to contribute to critical national infrastructure andshape the future of Air Traffic Management!
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